Change Management
Initiate and facilitate organisational changes and business transformation initiatives
Type
Functional
Competency Area
Organisational Development
Levels
Execute change in accordance with new policies and Standard Operating Procedures (SOPs)
Obtain clarity on changes to job roles and responsibilities
Maintain optimism regarding organisational changes
Identify and perform new work requirements to support change initiatives
Create a positive atmosphere with regards to organisational changes
Maintain and encourage positive attitudes about change
Identify new behaviours to exemplify as a result of change
Keep stakeholders up- to-date on changes which affect them
Provide proactive feedback regarding organisational changes and processes
Administer change management programmes
Determine opportunities for change within one’s scope of work to improve work processes
Communicate change in a clear and positive manner to attain buy-in from team members
Support well-being of team members during change initiatives by addressing their concerns about organisational changes
Monitor effectiveness of change management programmes and initiatives
Develop overall change management strategies and programmes
Communicate the need and rationales for change
Develop change management strategies and programmes
Implement continuous improvement processes and systems to aid sustainable change implementation
Propose enhancements to change management strategies, programmes and implementation plans
Develop contingency plans to address resistance to change in the organisation
Develop metrics to track the success of change initiatives
Drive change in the organisation
Review organisational systems, processes and policies to identify areas for improvement and change
Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes
Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes
Drive change management programmes and initiatives to gain buy-in from relevant stakeholders
Foresee and anticipate potential concerns of key stakeholders