Conduct and Behaviour Management

Manage the conduct and behaviour of the employees according to the organisation's code of conduct, values, ethics and disciplinary procedures

Type

Domain

Competency Area

Workforce Engagement

Levels

Educate employees on the Code of Conduct

Conduct research on best practices in promoting desired workplace conduct

Orientate employees to the expected conduct and behaviours in the workplace

Implement initiatives promoting organisational behaviours, values and ethics

Inform employees of the possible grounds for disciplinary actions

Attend to enquiries from employees on workplace conduct and behaviours

Assist in investigations of alleged workplace misconduct

Prepare warnings to employees for workplace misconduct

Maintain confidentiality in the documentation of investigations and disciplinary actions

Manage conduct and behaviour issues in the workplace

Define the expected employee behaviours according to the Code of Conduct

Develop the Code of Conduct and discipline policies and procedures, in line with organisational values

Integrate the Code of Conduct into the organisation’s practices

Recommend initiatives to promote organisational behaviours, values and ethics

Investigate complaints and alleged workplace misconduct

Assess the severity of workplace misconduct

Address complaints and alleged misconduct

Communicate warnings to employees for workplace misconduct

Identify stakeholders impacted by workplace misconduct or disciplinary incident

Establish guidelines for employee conduct

Explore the business impact of upholding proper conduct and ethics

Cultivate a professional and ethical work environment and culture

Identify strategies for managing and resolving organisational challenges in ethics and conduct

Review the Code of Conduct and discipline policies and procedures, in line with organisational values

Articulate principles for managing workplace misconduct

Engage stakeholders to review the code of conduct and discipline policies and procedures regularly

Chair disciplinary hearings to determine appropriate courses of action for severe workplace misconduct

Handle employees’ appeals against disciplinary actions for workplace misconduct

Manage stakeholders impacted by workplace misconduct or disciplinary incident