Leading Others
Ability to engage, energise and enable the team to excel.
Type
Behavioural
Competency Area
Ethos
Levels
Shares information/ reasons to motivate
Openly and proactively shares information
Explains the reasons for a decision taken
Makes sure the team has all the necessary information
Regularly updates team regarding changes and decisions made on related work
Promotes team effectiveness
Creates conditions that enable the team to perform at its best (for example, setting clear direction, providing appropriate structures, and attracting the right people, etc)
Uses a structured approach to promote team morale and productivity, such as team
assignments, cross-training, etc
Gets member’s input in order to promote effectiveness of the team or process
Formulates clear objectives for team members to perform
Welcomes and takes into account positive as well as negative feedback
Backs the team
Defends the team and its reputation in public and stands by it
Secures the required level of support and development for both members and the
leadership within the team
Encourages and promotes a culture of open feedback and takes corrective action wherever
required
Resolves conflict, if any, within the team in an effective manner
Assumes leadership
Protects the team and its reputation vis-Ã -vis the larger organisation or the community
Establishes norms for team behaviour (‘rules of engagement’) and imposes sanctions on
its violation
Spots and Grooms Talent
Sets a good example by personally modelling desired behaviour
Motivates the members to buy into the team/organisation’s policy and mission
Empowers, inspires, and energises the team to understand and thrive in the changing
environment
Communicates a compelling vision
Communicates and creates buy-in for a compelling vision, that inspires confidence and generates enthusiasm and passion
Inspires people in rising to the challenge of meeting the goals of Civil Services
Is charismatic and is recognised as an outstanding team builder across departments