Consistently behaves in an open, fair, and transparent manner; honours one’s commitments; and works to uphold the Public Service Values.



Competency Area



Acts ethically

Is open and honest in one’s dealings with others

Honours commitments made to others

Acts in ways to avoid conflict of interest - perceived or real ”“ for example -by disclosing potential issues on time

Honest and open in all communications

Gives frank and honest opinion when sought

Follows the rules and regulations and is guided by Public Service values

Does not share information loosely with others

Models the values of the civil services

Is guided by Public Interest in conflicting situations.

Encourages others to consistently follow Public Service values

Is trustworthy in all circumstances

Treats people impartially, regardless of political, social, demographic, geographic, circumstances or bias

Acts on values even when it is not easy to do so

Enforces law, public service values and rules of conduct even in difficult situations

Has the courage and conviction to make and stand by the right decisions, even at significant personal cost

Provides honest and frank advice to uphold public interest

Is seen unflinching on public service values

Ensures full disclosure, by sharing the political implications of the decisions being made

Challenges powerful and influential people, and holds them accountable to make the right


Stands firm when dealing with unreasonable requests and demands

Is a role model

Leads by example by maintaining high standards of professionalism and impartiality

Takes accountability for own actions and creates a cultures for others also to take accountability for their own actions

Creates a culture that encourages open, honest, and ethical behaviour

Holds people accountable to their actions and rewards those who demonstrate integrity

Acts as a role model for courageous leadership by adopting a principled stance on critical issues