Change Management
Flexibility & adaptability to change in order to successfully implement new initiatives and deliver quality results. Have a positive outlook towards change
Type
Behavioural
COD
Department of Personnel and Training DoPT
Levels
Basic
Strategizes & plans to respond positively to the scope and pace of change
Keeps self calm & maintains composure during times of uncertainty
Proficient
Supports employees in adapting to the scope and pace of change
Persuades those that are hesitant or resistant to change
Encourages team members to share new ideas
Tracks the impact of the change, making adjustments as needed.
Advanced
Implements strategies that manage the scope and pace of change
Adapts current infrastructure to
change initiatives;
Mentors others on leading & guiding through change
Expert
Creates an environment that is open to change, innovation & experimentation
Sponsors “change agents” (responsible for implementing the change) and creates a network of leaders who support and own the change.