Delegation
Assigning responsibilities and authority to the right employees taking their skill, interests and development into account. Following up on assigned tasks and providing guidance as and when needed.
Type
Behavioural
COD
Department of Personnel and Training DoPT
Levels
Basic
Takes into account team strengths, interests & availability while assigning tasks
Has faith & trust in the ability of the team members to get the work done
Clearly communicates what is expected of delegated tasks by providing clear guidance
Proficient
Follows up on the assigned tasks and provides guidance where necessary
Provides timely feedback and encourages the employee to undertake the task
Does not blame the employee for a failure and suggests a way forward
Recognises success and gives credit for the same
Advanced
Communicate the criteria of success and allows the employee freedom to undertake the delegated task
Ensures adequate level of authority, required to deliver a specified outcome or series of outcomes
Provides others the autonomy to operate within Departmental Policies
Expert
Has faith in the technical know-how, decision-making, and managerial ability of others
Delegates full authority and responsibility to team members to provide solutions for the
Government and community on agreed policies
Creates a culture of trust and empowerment amongst team members