Stays updated on developments taking place within the departments and across other departments

Is aware of the internal dynamics of the services

Stays updated on internal dynamics of the services as well as key developments taking place locally

Considers external policies and trends when reviewing reports, and policy documents

Keeps abreast of any national developments that will impact citizen needs

Understands the implication of the broad social and economic context for the Civil Services

Synthesizes complex information gathered from a variety of external sources and disseminates it to staff

Possesses an in-depth understanding of the socio-political and economic situation globally and anticipates their impact on the services

Ensures successful operations in a variety of social, political, and cultural environments