Self-Awareness
Identifies one’s own emotional triggers and controls one’s emotional responses. Maintains sense of professionalism and emotional restraint when provoked, faced with hostility or working under increased stress. It includes resilience and stamina despite prolonged adversities
Type
Behavioural
COD
Department of Personnel and Training DoPT
Levels
Basic
Is aware of ones own strengths and weaknesses
Does not act impulsively and stays rational while performing important tasks
Proficient
Identifies the lacking skills and strives to develop them
Is aware of the impact of ones actions on others
Acts calmly and respectfully towards others despite difficult situations
Manages stress effectively and does not give up in the face of pressure
Advanced
Continues providing effective leadership in situations of stress or adversity and successfully calms the team
Lightens the environment in the face of too much pressure
Guides others on how to deal with and overcome stressful situations at work
Does not let focus hinder in times of uncertainty & adversity
Expert
Nurtures a culture to identify and dissolve stressors by better planning and analysing the past instances
Creates and promotes culture of calm behaviour in a large group or organisation