Conceptual Thinking
Understanding a situation or environment by putting the pieces together and identifying patterns that may not be obviously related. Connecting the dots while resisting stereotyping.
Type
Behavioural
Competency Area
Efficiency
Levels
Applies basic rules
Applies basic rules, common sense, and past experiences to identify causal relations, patterns etc. or their absence
Is able to recognise when a current situation is exactly the same as/similar to a past situation
Recognises patterns
Quickly identifies key issues or patterns in day-to day situations
Able to derive conscious rationale or its absence from recurring situations or events
Creates own hypothesis to current situation or problem
Applies learning
Uses well-chosen analogies to illustrate an issue or a situation
Applies and modifies complex learned concepts appropriately
Considers how well situations are described by existing models
Reaches conclusions by identifying the similarities and differences between situations
Steps back in order to see the bigger picture
Clarifies complex situations to stakeholders
Communicates the ‘big picture’ clearly to others
Makes complex ideas or situations clear, simple, and understandable
Breaks-down a complex issue into a useful model or illustration
Assembles ideas, issues, and observations into a clear and useful explanation
Develops new understanding/ meaning
Develops new ideas that lead to greater efficiency and inclusiveness, for e.g. by analysing global best practices
Willing to experiment without being constrained by bias, stereotypes and traditional views
Proposes new approaches to the department and/or civil services
Proposes alternative, radical hypotheses and tests them/keeps them in play
Redefines the understanding of stakeholder and community needs