Disseminate information about learning and development programmes

Respond to routine enquiries from employees related to learning and development programmes

Coordinate the arrangement of venues and resources required

Communicate with training providers on their requirements

Track registrations and attendance for the learning and development programmes

Apply for grants for learning programmes

Gather learning effectiveness feedback

Generate learning effectiveness reports

Maintain systems for the generation of learning effectiveness reports and storage of learning and development data

Report learning and development expenses for specified time periods

Develop learning calendar based on learning and development programmes developed

Roll out learning and development programmes aligned to organisational policies

Secure venues and resources required

Manage vendors providing training services

Provide support to key stakeholders in the delivery of learning and development programmes

Develop learning effectiveness feedback forms

Analyse learning effectiveness feedback to identify gaps to suggest areas for improvement

Identify grant schemes available for learning programmes

Revise learning and development administration processes to enhance employees’ learning and development experience

Analyse learning and development budget utilisation

Design learning and development roadmaps and workplace learning plans to address learning needs

Select appropriate channels of delivery to meet identified learning and development objectives

Formulate learning and development programmes in accordance with legislative requirements

Develop content for learning programmes in consultation with line managers

Evaluate effectiveness of various learning and development programmes and channels

Refine learning and development programmes for continuous improvement

Present learning and development budget utilisation

Trends in learning and development

Establish learning objectives for learning and development programmes

Establish frameworks for designing learning and development programmes

Identify emerging trends and technologies in learning and development channels

Develop financial budgets for learning and development programmes

Secure buy-in from key stakeholders on investments in learning and development programmes

Align learning and development programmes and channels to organisation’s objectives

Adapt learning and development frameworks to incorporate emerging trends in training programme development

Establish the criteria and measures to evaluate the effectiveness of learning and development programmes and channels

Evaluate the impact of different learning and development programmes and channels on business

performance