Decision Making
Makes timely decisions that take into account relevant facts, tasks, goals, constraints, risks and conflicting points of view.
Type
Behavioural
Competency Area
Equity
Levels
Follows guidelines effectively
Makes timely decisions, based on applicable rules or guidelines
Clearly explains (verbally and in writing) the rationale behind each decision
Maintains clear communication and transparency on the reasons for the decision taken
Gathers information for decision making
Identifies relevant and credible information sources and collects new data, when necessary, from internal and external sources
Recognises scope of own authority for decision making and escalates to the appropriate level if necessary
Empowers team members to make decisions
Demonstrates accountability and rises above bias when making decisions
Draws conclusions from complex information, in the short- to medium-term
Consults experts to get additional information to make decision
Develops feasible solutions even when dealing with uncertainty and limited information
Demonstrates decisiveness when under pressure or faced with a complex or sensitive situation aligning with policy trend in that field.
Analyses the impact of past decisions made and incorporates lessons learnt in future decision-making process
Makes decisions in complex situations
Foresees impact of decisions on the society by conducting social cost-benefit analysis
Weighs up competing views to generate ways forward which will meet organisational goals
Ensures involvement and consultation of the subject experts where necessary
Confidently takes decisions and clearly communicates at a strategic level to move things
forward
Makes longterm strategic decisions
Swiftly analyses complex and ambiguous data to provide clarity of thinking and direction to the Department
Foresees the unintended impact(s) of decisions and takes actions to overcome them
Interprets political and national pressures to develop strategies that positively impact the
public good, especially for the benefit of the marginalised and disadvantaged
Develops Department-wide strategies to manage and mitigate risks
Gives unbiased advice to Ministers based on the basis of robust analysis, and not on the basis of what will be welcomed
Makes decisions for the good of the society (even if it leads to loss of personal popularity) and defends them at the highest level when required