Result Orientation
High drive for achieving targets and competing against a standard of excellence.
Type
Behavioural
Competency Area
Efficiency
Levels
Focusses on doing what is expected
Tries to do the job well and as expected
Works towards meeting timelines and expresses a desire to do better
Is mindful of waste, inefficiency and red-tapism while discharging duties
Creates own measures of better results
Keeps track of and measures outcomes against a higher standard of performance
Consistently ensures on-time delivery of quality work
Exhibits creative ways to meet departmental goals and priorities.
Makes suggestions on how work processes can be improved
Consistently improves systems as well as performance
Regularly makes specific changes in the system or in own work methods to improve performance
Takes the initiative to ensure that key objectives are consistently achieved
Monitors efficiency of work practices and modifies them to provide better service
Works to achieve tasks better, faster, and more efficiently; and looks to improve quality, community satisfaction, and morale, without setting any specific goal
Sets challenging goals for the organisation and works to meet them
Helps set stretched but achievable goals by the team
Benchmarks against standards of excellence and continually strives for superior performance
Motivates, encourages others to set higher benchmarks and strive for superior performance
Continually looks to adapt leading practices from other departments/organisations to improve performance
Creates a culture of achieving challenging goals
Uses a variety of methods to help team members to attain higher levels of performance
Recognises and rewards innovation, setting higher benchmarks to create a culture of high achievement
Encourages and rewards continuous review and improvement of work processes
Inspires individuals to consistently exceed performance targets