Write letters to States/UTs

Plan Peripatetic Training

Circulate Peripatetic Training Plan

Identify Capable Faculty

Submit for Approval

Monitor Peripatetic Training

Conduct Training Programme

Finalize Financial Training Matter

Identify Financial Training requirements

Coordinate slot booking

Formulate State Attachment Guidelines

Evaluate Feedback

Execute consultancy projects

Disseminate work to external audience

Prepare Lecture

Structure Content

Sequence Content

Effective Presentation

Engage Participants

Prepare Visual Aids

Discover New Training Methods

Integrate Online Input with Blended Classes

Apply new Training Methodology

Effective knowledge delivery

Knowledge of latest Technologies

Finalize participants nomination

Send acceptance letter

Circulate study material

Update reading material

Finalize session plan

Prepare Course Circular

Prepare pre-course activities

Identify capable resource person

Check class room availability

Check computer lab availability

Book hostel for participants

Arrange catering service

Approval for stationary

Draw advance payment to guests

Send note to library

Organize study tour

Indicate training venue

Provide training material

Arrange photographer

Obtain participant feedback

Organize valediction

Define training objective

Design training events

Prepare training material

Conduct examination

Monitor examination

Evaluate examination

Monitor feedback

Contribute for academic research

Collect data for research

Conduct studies

Publish journals and books

Submit proposal for externally funded research

Present research findings

Secure findings

Prepare draft appointment notifications

Attend parliamentary standing committee

Maintain record

Manage data

Mentor participants

Acknowledge public grievances

Draft reply with respect to public grievance

Collect information with respect to public grievance

Reply to parliamentary questions

Prepare success indicator for ISO certification

Submit annual report

Distrubute annual-training calendar

Promulgate annual-training calendar

Evaluate training

Conduct online course

Purchase of items

Allocate subject to faculty

Information Technology

Manage network

Maintain ISTM website

Maintain TMIS portal

Manage TMIS portal

Manage e-LMS portal

Maintain e-LMS portal

Purchase hardware

Purchase software

Perform beta testing

Analyze new software requirements

Secure TMIS

Secure ISTM website

Design software application

Supervise software development

Comply Standardisation Testing and Quality Certification (STQC) certification

Comply Guidelines for Indian Government Websites (GIGW) certification

Comply cyber security requirements

Survey of training aids

Survey training aids

Operate GeM portal

Operate e-Office portal

Manage server cloud

Manage audio visual equipment

Test softwares

Conduct video conferencing

Prepare user manual

Prepare Software Requirement Specification (SRS)

Upload e-Content

Curate e-Content

Organize webinars

Develop RTI repository

Maintain RTI repository

Provide Information and Communication Technologies (ICT) facility

Develop manpower portal

Maintain manpower portal

Train internal auditors

Assign internal auditors

Finalize document for internal audit

Arrange Management Representatives Meeting

Draft agenda points

Draft minutes of meeting

Circulate minutes

Prepare document for audit

Structure content for CSSS courses

Amend session plans

Grant financial concurrence

Conduct meeting of stakeholders

Develop e-Portal

Monitor functioning of System Administration Unit

Formulate policy for System Administration Unit

Collect require of funds

Compile require of funds

Distribute funds for proposal

Liaison with functional heads

Assist implementation of work under augmentation of training facilities

Draft reply to parliament question

Repost exception

Draft reply to audit objection

Maintain registers and database of audit objection

Contact agencies for third party audit

Arrange records for physical verification for third party audit

Review demands for existing project

Review demands for new project

Assess demand compiling government norms

Suggest rationalization of schemes

Combine schemes

Withdraw/ withhold schemes

Creation, continuation, or discontinuation of any training programme for any target group of government employees

Prepare draft appointment notifications

Receive application

Coordinate with the concerned divisions

Furnish information

Sanction of Prosecution against Group A officers of CBI under the PC Act 1988

Examine receipts

Examine individual cases received from other Min/Deptt

Maintain Service Books of MTS, Staff Car Drivers and Canteen Staff

Examine proposals

Examine receipts

Examine individual cases received from other Ministries/ Departments

Verify service

Prepare salary bills

Process RTI matters

Process court case

Process public grievance

Issue letter

Issue circular

Submit political clearance

Submit allowances

Issue visa note

Coordinate with PAO and bank

Process applications

Issue nomination letter

Process resignation

Award contract

Process miscellaneous receipts

Process appointment

Maintain cheque and cash

Frame policies

Process urgent matters

Process financial matters

Issue clarification/ interpretation of existing rule position

Monitor websites

Prepare job description

Advertise vacancy

Scrutinize applications

Shortlist candidates

Issue call letter

Purchase vehicle

Collect fee

Scan RTI applications

Issue notification/ clarification

Process appointment

Examine proposals

Verify service

Verify consignment

Fill vacant faculty post on deputation

Nominate participants for the orientation course of DS/ Directors

Extend deputation tenure

Appoint consultant

Manage leaves

Grant permission for higher studies

Issue DO letter

Request the eligible/nominated family member to claim

Request to provide Dates, Venue and Nodal Officer for tournament/event

Resolve difficulties faced by Min./Deptt. and individual officers.

Return of dossiers to CCAs

Review and weed out files/ various records of the Desk from time to time.

Review Recruitment Rules

Review status of court cases in which Ministry / Division is a party

Sanction cash equivalaent of the leves (max 300 leaves) to the retiring employee/family of the deceased employee

Sanction family pension & death gratuity in favour of the eleigible family member

Sanction insurance fund to the family of decesed employee

Sanction retirement CVP

Sanction retirement gratuity

Sanction revision of pension & pensionary benefits of the retired officer

Sanction savings fund to the emplyee on bis retirement

Sanction the monthly remuneration to the personnels

Scrutiny application of rules, procedures and correctness of forwarding of all physical Public grievances to the correct Division for further necessary action.

Scrutiny applications

Scrutiny applications from RTI portal

Scrutiny bills like, Professional Services, OE & etc

Scrutiny Claims, as received from Hospitals

Scrutiny Claims, as received from the employees

Scrutiny documents provided by participants alongwith claims

Scrutiny Domestic Travel Bills

Scrutiny dossier and detailed application form(DAF) of all OBC candidates of Civil Services Examination(CSE) to determine their Creamy/Non-Creamy Layer status in a time bound manner so that service allocation to all candidates of CSE may be done timely.

Scrutiny GPF withdrawal

Scrutiny imprest bills

Scrutiny LTC

Scrutiny Medical Advance Claims for the medical treatment of the employees and their dependant family members

Scrutiny of records in the section

Scrutiny prior permission requests for various tests/ procedures/treatment

Scrutiny requests for appointment of AMA for the employees residing in areas where CGHS facilities are not available

Scrutiny requests, received from the employees.

Scrutiny required documents

Scrutiny Tuition fee reimbursement bills

Seek approval before inter-ministerial consultation

Seek approval for payment

Seek approval of competent authority for the required items

Seek approval of Finance Secretary to the recommended structure by the Division

Seek approval of MoF regarding creation of posts, etc

Seek approval of PFMS

Seek approval of Secretary (P) to the cadre structure recommended by the Division

Seek approvals in consultation with IF Division and MoF

Seek ATR from Ministries/Departments in the matter of complaint against IAS officers posted in Centre.

Seek concurrence of IFD

Seek concurrence of IFD and approval of Secretary

Seek copies of APARs/ Performance Appraisal Reports for last 5 years

Seek details like ITRs, Father/Mother Profession details, Land from the candidates and further the details of parents of the candidates may also be sought from the Employer of the parents and from the State Governments

Seek financial approval from IFD for foreign visits

Seek necessary approvals from Traffic, Security Crime, Law & Order Departments of Delhi Police, Fire Department of Delhi

Seek NOC from Cash Section

Seek nominations from other Ministries /Department of experts as member of Indian delegation

Seek options from the officers who qualified SO LDCE as per the results declared by UPSC.

Seek proposals for empanelment

Seek recommendations of Placement Committee

Seek verification from the Cadre Units and officers concerned

Seek vetting of bid document from IFD

Seek Vigilance Clearance from Cash Section

Seek Vigilance clearance of eligible employees

Select and place personnel for top managerial posts in the PSUs

Send approved copies of RRs in Hindi and English to Government of India Press for publication of RRS in the Gazette of India

Send attendance to the contractor/firm

Send bills for payment to cash section

Send invitation to dignitaries

Send matter to Vigilance Section if the reply from the charged official is not satisfactory

Send order for payment of bill to PAO.

Send pension forms to the employees before 6 months of their retirement in online mode through Bhavishya Portal

Send reminders to heads of organisations and divisions; proper monitoring is done to achieve monthly, quarterly and yearly targets

Send reply to the concerned VIP

Send reply to the Govt. counsel

Send revision of pension & pensionary benefits of the retired officer, to PAO for authorization

Send Service Books to PAO (Pay and Accounts Office) for service verification

Set up a Placement Committee for posting of these officers as per RTP provisions.

Settle Bills

Share Brief on Corruption Perceptions Index and suggestions on parameter/indicators on the basis of survey questions with line departments

Share the documents with concerned stakeholders for their comments

Submit approval and sanction letter to the cash section for payment

Submit bills along with sanctions to Cash Section for further action

Submit bills with Sanction Order to Cash Section for further action from their end.

Submit file for the approval of competent authority after receiving the bill from the firm

Submit file for verification of PBRR (Post Based Reservation Rosters) by the SC/ST Liaison Officer

Submit India's inputs into the UNCAC Omnibus Software for the 2nd cycle review

Submit recommendations of the Selection Committee for approval of the President.

Suggest and finalize reform areas, reform activities and indicators in consultations with line departments

Supervise age-wise pendency report regarding the Public Grievances is generated through the CPGRAMS

Supervise and handle meeting of depaprtment related parliamentary standing committee on demands for grants annually to finalise the budget proposals of the ministry for each financial year.

Supervise consolidated proposals received from each organisations/divisions for first, second and final supplementary demands for grants are communicated to ministry of finance

Supervise e-procurement of Cleanliness related items through GeM

Supervise e-procurement of Furniture through GeM

Supervise e-procurement of IT related items through GeM

Supervise e-Procurement of miscellaneous services required for smooth functioning of the Department, through GeM

Supervise e-Procurement of Services related to Cars, through GeM

Supervise e-Procurement of services related to Manpower, Security Gaurds required for smooth functioning of the Department, through GeM

Supervise e-procurement of Stationary items through GeM

Supervise information gathering for the RTI application

Supervise matters of cash branch in prepration of bills of salary, TA, GPF, Medical, CEA and other advances

Supervise matters related to CAG Paras, PAC Paras, Audit Paras and internal Audit Paras of the same

Supervise preparation of budget including budget estimates and revised estimates as per budget circular of MoF

Supervise procurement of Cleanliness related items

Supervise procurement of Furniture

Supervise procurement of IT related items

Supervise procurement of miscellaneous services required for smooth functioning of the Department.

Supervise procurement of services related to cars required for the Department.

Supervise procurement of services related to Manpower, Security Guards required for the Department.

Supervise procurement of Stationary items

Supervise various activities vis-a-viz targets set up by organisations as reflected in OOMF

Supervise various payments, including contingency bills, via PFMS and other applicable modes

Supervise work relating to surplus funds identified within the ministry and/ from various organisations

Supervise/ monitor achievement expenditure targets in each financial year as set by the competent authority.

Supervise/ monitor conditions of service of Central Government employees

Supervise/ monitor expenditure

Support general public with contact number of the concerned Officer/division in the Ministry.

Surrender all savings and surplus funds to ministry of finance before closing of each financial year

Take action on representations/ grievances

Take action on VIP references

Understand the obligation to be fulfilled after accepting G20 Summit document

Update direction status on APMS based on the conveyed compliance report

Update direction status on the portal based on the conveyed compliance report

Update entries of beneficiaries made in the PMAY-MIS portal

Upload AICS results

Upload Circular to call applications

Upload data on representation of Persons with Disabilities, in the posts and services of the Central Government.

Upload data on representation of SCs, STs & OBCs in the posts and services of the Central Government.

Upload direction of the ACC on APMS portal for its further monitoring

Upload direction of the Committe on portal for its further monitoring

Upload every Inter Ministry tournament schedule

Upload information note on website and communications with CCAs

Upload orders on APMS and Information Note on DoPT Website

Upload Stock on online stationery

Upload stream/dimensions, indicators alongwith data sources on the dashboard

Verify and examine the financial implications of various projects/schemes for concurrence of the FA.

Verify applications received physically and online

Verify forms received physically and online

Verify physically, goods as per contract orders

Verify physically, received items as per contract order

Verify the financial implications of various projects/schemes for concurrence of the FA.

Verify training status of officers

Vet Draft RRs by DoLA

Vet Scheme guidelines of the Department

Vet the draft Bill and the Note

Visit canteen to check the cleanliness of the Canteen

Wind up long term but temporary organisations

Answer phone calls

Advise colleagues

Accelerate work

Attend programme

Attend session

Attend course

Attend validiction

Balance relationship

Balance calculation

Ban practice

Ban process

Ban material

Ban publication

Bank subordinates

Bank colleagues

Bank superiors

Bank experts

Bear responsibilities

Become knowledgable

Bargin rate

Bargin price

Behave professionally

Behave politely

Behave progressively

Blend colour

Box document

Box equipment

Choose programme

Collect ideas

Accept proposal

Accord Cadre clearance to the Government servants to take up foreign assignment with the UN/International Organizations and the Foreign Governments.

Accord NOC to proceed on foreign visit (official) on having all necessary clearances

Administer Career Plan and Manpower Plan for IAS and CSS

Administration of all service rules

Advise Ministries on proper management of various cadres under their control

Allocate service personnel affected by re-organisation of States

Allocate service personnel affected by re-organisation of States

Amend certain orders while rendering the clarifications.

Analyse G20 Summit document on Measurement of Corruption

Appointments where approval of the Appointments Committee of the Cabinet is must.

Arrange accommodation

Arrange exam hall supervision work- post exam i.e. CGL, CHSL, Stenographer, MTS Constable(NT) , and related RTI work.

Arrange examination evaluation work of CHSL, MTS, CGLE ,J.E.

Arrange Hi-tea on receiving the request from the concerned section, for meetings/ programme of the department (other than North Block)

Arrange meeting of the senior officers with concerned stakeholders

Arrange meetings with line departments on suggested reform areas and activities

Arrange meetings with line departments to develop position of India on the G20 Measurement of Corruption Questionnaire

Arrange meetings with line departments to develop position of India on the matter

Arrange momentoes, gifts and refreshments

Arrange tickets

Arrange and book venue /conference room

Arrive at the decision on the issues to be discussed in G20 and BRICS Summit

Assess vacancies for the Select List Year

Assist CPIO to dispose RTI applications within the stipulated time as prescribed in RTI Act, 2005

Assist Search Committee in carrying out its statutory responsibilities.

Assist the Search Committee and the Selection Committee for facilitating the process of shortlisting the candidate

Assist user Ministries/Departments to upload data on representation of Persons with Disabilities, in the posts and services of the Central Government.

Assist user Ministries/Departments to upload data on representation of SCs, STs & OBCs in the posts and services of the Central Government.

Award annual maintenance contract to L-1 bidder

Award of Contract to the selected Contractor

Book venue for Inaugural / valedictory session of senior officers

Book venue for Inaugural Session of Assistant Secretaries

Book venue on receiving the request from the concerned section, for meetings/ programme of the department (other than North Block)

Book venues for Training Camps

Bring discrepancies / shortcomings in the proposal to the notice of the concerned CCA

Bring out the deficiencies and put up a suitable communication for approval of competent authority for referring it to the concerned Ministry

Bring preliminary observations to the notice of the concerned CCA

Calculate & Sanction revised Pension

Calculate and revise pension & pensionary benefits basis revision of the last basic pay of the retired officer

Calculate retirement CVP after making any deductions

Calculate retirement gratuity

Check application of rules, procedures and correctness of forwarding of all online Public grievances to the correct Division for further necessary action.

Check application of rules, procedures and correctness of forwarding of all online Public grievances to the correct Division for taking further necessary action.

Check budget availability for purchasing required items

Check completion of the proposal with respect to all facts and formats prescribed in guidelines

Check conference Hall, Link Connection for Video Conference etc.

Check eligibility for assessment

Check stock position of required items

Choose the applicants who fulfil the conditions of enagement

Circulating CCEA (Cabinet Committee on Economic Affairs) note

Clarification on matters regarding staffing patterns and following up actions on SIU report in regard to staff strength of the canteens.

Collect attendance of outsourced employees from their reporting officers every month.

Collect old existing instructions, examination of various references and representations from public, consultation with other divisions

Comment on EFC/SFC Memorandums

Compile and maintain data with regard to filling up of backlog reserved vacancies for SCs, STs and OBCs by the Ministries/Departments.

Compile and scrutiny applications

Compile and submit information to G20 Secretariat in the prescribed format

Complete all entries in the Service books

Concurrence of Reservation Division is sought on policy issues to determine the Non-Creamy/Creamy Layer status of the candidates

Conduct induction training

Constitute a committee to check the varsity of the claim, if necessary

Constitute Committee for evaluation of BIDs and forward BIDs to the Committee

Constitute Departmental Canteen Management Committee

Consult all stakeholders for building an understanding on the issue

Consult members for convenient date and organise meetings

Convene a meeting of the Placement Committee.

Convene meeting / interactions

Convey the desired amendments/corrections in draft counter replies/affidavits submitted by the concerned Ministry/Department

Convince and persuade stakeholders to provide information to fill the Questionnaire on Measurement of Corruption

Co-ordinate /compile /status update or any other Miscellaneous work as and when assigned by the Desk officer

Coordinate all information from all concerned divisions/oganisations etc.

Coordinate and arrange meetings with Niti Aayog on technical and conceptual aspects of the dashboard

Coordinate Budget related matters with all units of Training Division

Coordinate for the resolution of the issues of the stakeholders

Coordinate implementation of National Training Policy

Coordinate with 20 stakeholders Ministries/Departments/Organisations

Coordinate with Foreign Indian Embassy for logistics and Accommodation of Indian delegates

Coordinate with Indian Red Cross Society and different Ministries/Departments for time, date and venue to organise Blood Donation Camps on monthly basis

Coordinate with line departments for bringing line departments on the same page

Coordinate with line Ministries

Coordinate with MHA to ensure availability of Conference Room on non-availability of Conference Room of the Department

Coordinate with pay and accounts office regarding various payments, including contingency bills, via pfms and other applicable modes

Coordinate with the family of the deceased employee and arrange condolence meeting.

Coordinate work of personnel management agencies

Coordinate, compile and forward to NITI Aayog and Ministry of Finance

Coordinate/collect actions taken

Correspond with various Cadre controlling authorities

Create and approve of PFMS sanction after obtaining approval

Create framework of the dashboard for stakeholder Ministries/Departments to update information on the reform areas/action taken

Create PFMS

Creation of posts, coordination with LBSNAA and Ministries about Training and allocation of ministries

Deal with eviction of Government Accommodations

Deal with Short-Notice Parliament Questions

Deal with starred Parliament Questions

Deal with unstarred Parliament Questions

Delegate work among subordinates

Determine Creamy/Non-Creamy layer status with the approval of Secretary.

Determine the death gratuity after deducting any dues

Determine the family pension on the basis of last basic pay

Diarise files/receipts received on the Desk through ASOs and Desk Officer e-office account.

Disburse Benevolent Fund to all the Employees of the Ministry in case of their death.

Disburse bills like, Professional Services, OE & etc

Disburse Domestic Travel Bills

Disburse GPF

Disburse honorarium etc to members

Disburse imprest bills

Disburse LTC

Disburse payment of bills of Taxis hired for the Division.

Disburse Salary

Disburse Retirement Dues

Disburse Tuition fee reimbursement bills

Disburse payments through NEFT

Disposal of files/receipts received on the Desk through ASOs and Desk Officer e-office account.

Dispose Appeals and PG grievances with the approval of DS (Welfare)

Dispose Appeals and PG grievances with the approval of the competent authority

Dispose in consultation with concerned administrative Ministry/ Department

Dispose off applications on the portal

Dispose offline Public Grievances in respect to the Desk.

Dispose online Public Grievances in respect to the Desk.

Dispose Parliamentary related work of processing the Parliament Questions

Dispose representations/receipts received on the Desk.

Dispose the Public Grievance as per relevant rules

Dispose VIP/ important References

Distribute Medals & Trophies to all participants

Divide and integrate services affected by the re-organisation of States

Draft Expenditure Finance Committee (EFC) note and note for CCEA, Drafting OM, ,

Draft minutes

Draft note for CCEA

Draft Notes on Audit Paras and their disposal

Draft of Recruitment Rules (RRs)

Draft relevant Rules in accordance with the relevant provisions of the Act, reference to and analysis of similar rules framed under other laws

Draft replies for approval

Draft reply for the RTI application

Draft Sanction Orders

Draft suitable replies and orders based on available records

Draw up a panel of eligible officers

Draw up a tentative list of eligible officers who qualify for transfer under RTP for the year

Enagage the eligible applicants as per need of the staff in department, posting them with their reporting officer

Ensure availability of relevant documents

Ensure booking of Conference Room for the meetings and other logistic support.

Ensure coverage of information/material for publication through multiple media

Ensure filling up of faculty posts on deputation

Ensure logistic support for the meetings

Ensure timely completion of Annual Action Plan in a particular financial year.

Ensure timely issuance of the replies.

Ensure timely procurement of essential goods and services

Ensure timely revision of Cadre Training Plan of CSS/CSSS

Ensure timely submission of India's comments

Ensure timely submission of India's Self Assessment checklist as per needs

e-Procurement of Cleanliness related items through GeM

e-Procurement of Furniture through GeM

e-Procurement of IT related items through GeM

e-Procurement of miscellaneous services required for smooth functioning of the Department, through GeM

e-Procurement of services related to Cars, through GeM

e-Procurement of services related to Manpower, Security Gaurds required for smooth functioning of the Department, through GeM

e-Procurement of Stationary items through GeM

ER Sheets of IAS Officers are updated from time to time, basis inputs/information received from the State Governments/Cadres

Every year the officers of All India Services and Organized Gp A Services are retained in the Offer List under Central Staffing Scheme for their further appointment through Civil Services Board (CSB) procedure.

Examine Action Taken Report (ATR) on Third Party Quality Monitoring of projects

Examine bills for release of funds

Examine claim of the family for admissibility of the benefits in his/her favour

Examine Clarification, Complaint and Public Grievance

Examine court cases received from other Ministries/Departments for advice/clarification etc.

Examine desired amendments/ corrections in draft counter replies/ affidavits submitted by the concerned Ministry/Department

Examine draft Cabinet Notes from the perspective of cadre review guidelines, personnel management etc.

Examine draft Cabinet Notes prepared by CCAs to ensure that the recommendations of the CRC have been included

Examine entries of beneficiaries made in the PMAY-MIS portal

Examine facts of case and sanction the type of pension admissible to the officer forward the case to PAO

Examine financial proposals for foreign visits of officers

Examine grievance retrieving the service record of the pensioner from the record room

Examine Indents

Examine of all kinds of Parliamentary work

Examine of repn. suitable reply given as per Administrative Instructions on Departmental Canteen Matter

Examine of repn. suitable reply given as per Administrative Instructions on the matter

Examine proposal on the basis of information provided by the CCA.

Examine proposal on the parameter of functional justification.

Examine proposals and the cadre structure in view the functional justification and other criteria

Examine proposals for appointments requiring approval.

Examine proposals for financial concurrences

Examine proposals pertaining to Procurement of goods and services

Examine proposals received from other Ministries/Departments seeking relaxation of rule provisions in some cases.

Examine query i.e., of national or international importance/ event or number of players participated in single event

Examine references received from Ministries/Departments for advice/clarification

Examine reply drafted for the RTI application

Examine request of verification of certificates/results

Examine responsive bids

Examine Retirement Dues

Examine RTI/Appeal

Examine service records for entries of last basic pay drawn, annual increments, deduction stowards CGEGIS

Examine service records for necessary notification/orders of promotion, NFS, MACP etc.

Examine service records for service verification entries

Examine the case in light of the report

Examine the financial implications of various projects/schemes for concurrence of the FA.

Examine the proposals received in light of rules, procedures and extant instructions issued by the Nodal Ministry and Department from time to time

Examine thoroughly the bills received from the Advocates for the payment as per rates specified in the guidelines issued by Department of Legal Affairs.

Examine VIP/important references

Examine with reference to extant guidelines, relevant Act/Bye Laws/MoA and Recruitment Rules for the concerned post/grade

Examine with regards to admissibility of the Parliament Questions.

Extension in tenure of faculty/ engagement of Consultant

Extract bills using Consumer number from NDMC and MTNL Websites

Extract bills using Consumer number from Websites

File reply in the Court via an advocate

Fill Form No. 7 and 8 regarding Pension Calculation Sheet and recoveries, if any.

Fill up number for Non-CSS posts in various Ministries/Departments of GOI

Fill up number of Foreign/Captive Posts of the GOI in various Missions/Posts abroad, UN/International Organizations and the overseas offices of different Ministries/Departments of GOI

Final examination of the entire structure of the service/cadre on functional justification basis and a cadre structure is recommended accordingly.

Forwarding to PAO get the service verification certificate issued

Forwarding VIP references to the concerned Department for necessary action

Fulfill assurances and other important work received from Parliament.

Input entries of beneficiaries in portal

Install goods in the section

Interact and consult with the Legislative Department for vetting of the Rules, seeking approval to the Rules, notifying the same in the Gazette of India and laying thereof in the Parliament as well as in the public domain..

Intimate firmed up vacancies for onward transmission to UPSC.

Invite proposals from Administrative Department/ Ministries

Issue appointment orders

Issue approved replies and disposed of online Public Grievance through PG Portal

Issue approved replies and disposed of online through RTIMIS

Issue certificate to the concerned official.

Issue certificates of eligibility for appointment

Issue clarifications to the Ministries/Departments on interpretation of rules/policy.

Issue D.O. letter

Issue formal orders of GOI in matters relating to amendments to service rules

Issue ID note

Issue Increment Order after obtaining the approval of the Competent Authority.

Issue instructions from time to time to ensure proper functioning of the Canteen

Issue letter to the AMA

Issue Notifications

Issue O.M.

Issue O.M. to different Ministries/Departments and organise the camp at the designated buildings.

Issue of orders allocating the qualified candidates to various cadre units as per the approval

Issue of zone of consideration on centralized basis and allocation of candidates who qualify the SO LDCE

Issue 'on duty' and TA/DA orders for participation in National Tournaments

Issue order of awarding contract to L-1 firm

Issue order/letter for availing Credit Facility for the cashless treatment of employees and their dependents at CGHS empanelled Hospitals under emergent circumstances

Issue orders

Issue orders allocating the qualified candidates to various cadre units as per the approval

Issue permission letters.

Issue posting/transfer order after obtaining the approval of the Competent Authority

Issue reminders to the concerned Ministry to ensure compliance of the direction, in case of non-compliance,

Issue reminders to the concerned Ministry to ensure timely compliance of the direction, in case of delay in compliance,

Issue Sanction.

Issue Show cause Notice/Memos to the Charged officials

Issue transfer orders

Issue uniforms to the outsourced staff deployed

Issue Vacancy Circular

Issue zone of consideration centrally for conduct of DPCs by the Cadre Units

ITRs of parents of the candidate are sought from CBDT/Income Tax Department

Keep a record of all the RTI applications and the details of their disposal.

Keep a watch on the status of the case in consultation with the concerned Ministry/Department

Liaison with training institutions within the States and abroad

List all the machines requiring maintenance services for next one year.

Maintain Assests register of Ground items

Maintain Cricket nets, Basketball Court, Lawn Tennis Courts etc

Maintain Cricket pitches

Maintain database of service providers

Maintain discipline in the section

Maintain necessary level of grass in football, hockey and cricket grounds

Maintain Porta Cabins, toilets, Gym available at Grounds

Maintain record for all request

Maintain Service Books .

Maintain service record and pension file of retired or deceased officers of DOPT , till pension ceases to the family

Make a statement of service verification aligning all the entries or ommissions

Make entries of Annual Increments, leaves, various orders in the service books

Make necessary arrangement for Inaugural / valedictory session of senior officers

Make necessary arrangement for Inaugural Session of Assistant Secretaries

Make necessary entries in expending register

Make necessary entries in Stock register

Make payment to the respective offices

Make payments to the advocate for his services

Manage availability of support staff, dossiers, other facilities at meeting place

Manage correspondence with members, CSOI, transporter, airIndia

Manage Expenditure

Manage PAR dossiers

Map concerns raised in the CPI report with the stakeholder departments to identify /pursue the reform agenda

Medical Reimbursement Claims (MRC) payment

Meetings are arranged on virtual mode, to ensure network, platform and suprevise other arrangements etc.

Monitor /Supervise deductions of taxes (income tax/GST ) done by dealing hands of cash section and managed by DDO

Monitor achievement of monthly, quarterly and yearly targets

Monitor and supervise work of the Division

Monitor arrangements i.e. Tent, Food, Cones, Toilets on the route

Monitor arrangements i.e. Tent, Food, Cones, Toilets on the route before Marathon

Monitor availability of support staff, dossiers, other facilities at meeting place

Monitor performance of India on Global Index -Corruption Perceptions Index and to To identify areas where there is a need to work upon for improvement in ranking

Monitor status of the case for progress of the case.

Notifying vetted and approved Rules in the Gazette of India

Obtain action taken report/ implementation status on last review

Obtain approval competent authority

Obtain approval of ACC

Invite applications

Obtain approval of IFD Obtain approval of the Competent authority

Obtain approval of IFD on receiving the proposal from NIC

Obtain approval of Secretary(P), Secretary(Expenditure), MoS(PP) and Finance Minister is obtained to the structure recommended

Obtain approval of the Competent Authority

Obtain claim for family pension etc from the family of the deceased govt. servant

Obtain comments of the Ministry concerned, wherever the representation is related to any proposal or policy processed in the Section,

Obtain comments of the quarters concerned, wherever required, for consideration of competent authority

Obtain conveying order

Obtain inputs from the concerned departments wherever necessary

Obtain NOC from Directorate of Estates (Dte.) for the Govt. Accomodation

Obtain recommendation of CSB

Obtain recommendation of Screening Committee of Secretaries under the Chairmanship of Cabinet Secretary

Obtain report

Obtain the attendance record from the Biometric Cell sanctioning the monthly remuneration to the personnels

Obtain the deficient information/ clarification on shortcomings from the concerned Ministry and its further examination

Obtain the details of dues pending against the deceased employee

Obtain the option of the employees under consideration for fixation of pay under Section 22 1(a)1

Obtain the performance report and attendance from their reporting officer sanctioning the monthly remuneration to the personnels

Obtain vigilance status from Vigilance section

Offline examination of Public Grievances in respect to the Desk.

Online movement of files/receipts received on the Desk through ASOs and Desk Officer e-office account.

Open quotations by the Committee Members

Order lunch/refreshment/dinner.

Organise farewell functions

Organise Health Check-up Camp

Organise meetings of the Advisory Committee consisting of the Officers from the nodal Departments and concerned Administrative Departments of both the Successor States

Organise multiple meetings for series of discussion, as needed

Organise Pledge taking ceremonies on different occasions/important dates such as Rashtriya Ekta Diwas, Anti-Terrorism Day, Communal Harmony, Constitution Day, Satarkata Diwas etc.

Organise RT-PCR Tests for the employees in association with NCDC

Organise the meeting after approval

Organise Vaccination Camps (Covid shield and Covaxin).

Organise Womens Day, International Yoga Day, Sports Day

Organize long term training programmes in public policy

Organize Retirement function

Organize training programmes

Oversee that all complaints have been attended to in respect to relevant rule provisions.

Oversee that all complaints have been attended to within permissible time limit

Oversee that all vigilance clearances have been attended to with respect to rule provisions

Oversee that all vigilance clearances have been attended to within permissible time limit

Oversee that correct and updated data-base for vigilance clearances

Oversee that reminders have been sent to various Ministries and Departments for furnishing action taken report on the complaint

Oversees that all inputs received from state/ministries/Central Agencies are updated in VIS software

Pass bills like, Professional Services, OE & etc

Periodic updation of the status of court cases on LIMBS portal.

Place approved recommendations before the Cadre Restructuring Committee (CRC)

Place compliance status before the ACCO on receiving it from the concerned Ministry

Place compliance status before the Committe on receiving it from the concerned Ministry

Place Order of BID on GeM Portal

Place order of the approved required items on GeM Portal

Placing purchase orders

Plan and Coordinate refresher and special courses of Middle and Senior Management levels

Post contract management

Preparation and publication of training material

Prepare a brief of the case, for consideration of the competent authority, based on the records available,

Prepare a Schedule and inviting applicants for interactions

Prepare a suitable communication in line with action required

Prepare Action Taken Report (ATR) on Third Party Quality Monitoring of projects

Prepare affidavits after approval of competent authority and vetting to Govt. Counsel ALA.

Prepare agenda for the meeting

Prepare agenda

Prepare agenda note for consideration of board

Prepare and provide sample exercise for the line departments

Prepare background material for the Meeting of Selection Committee.

Prepare briefs for the delegates as per the available documents and inputs from concerned stakeholders and institutional knowledge

Prepare Budget

Prepare clarifications/ advices sought by Ministries/Departments on the issue regarding policy of reservation for Economically Weaker Sections (EWSs).

Prepare clarifications/ advices sought by Ministries/Departments on the issue regarding policy of reservation for Ex-servicemen.

Prepare data sheet of data sought by various Parliamentary Committees on welfare of SCs, STs and OBCs.

Prepare draft BID on GeM portal.

Prepare draft minutes

Prepare draft orders and information notes.

Prepare draft replies

Prepare draft replies for consideration of competent authority

Prepare draft reply for disposal of MP/VIP references with regards policy of reservation for EWS

Prepare draft reply for disposal of MP/VIP references with regards policy of reservation for Ex-servicemen

Prepare draft reply of Parliament Questions relating to data on filling up of backlog vacancies of reserved category candidates (SCs, STs, OBCs & EWSs as well as PwBDs) in the posts and services of the Central Government.

Prepare draft reply of Parliament Questions relating to data on representation of reserved category candidates (SCs, STs, OBCs & EWSs as well as PwBDs) in the posts and services of the Central Government.

Prepare draft reply of Parliament Questions relating to policy of reservation for Economically Weaker Sections

Prepare draft reply of Parliament Questions relating to policy of reservation for Ex-servicemen

Prepare draft suitable communications for conveying direction to the concerned Ministry/Department

Prepare draft views of this Department on the policy matter of EWS to handle the court cases.

Prepare draft views of this Department on the policy matter of Ex-servicemen to handle the court cases.

Prepare draft views of this Department on the policy matter of reserved category candidates to handle the court cases.

Prepare drafts in the form of D.O. letter

Prepare drafts in the form of ID note

Prepare drafts in the form of Notification

Prepare drafts in the form of O.M.

Prepare India views on G20 ACWG papers in coordination with concerned stakeholders viz. MHA, MEA, DOR, DEA, ED, CBI, DOLA etc.

Prepare India views on various papers in coordination with concerned stakeholders

Prepare India's comments on various documents received by UNODC (UNCAC Secretariat), in coordination with concerned stakeholders

Prepare minutes of the meeting.

Prepare new policy proposals on the subjects handled by the Desk.

Prepare note for consideration of Committee

Prepare panels for shortlisting the candidates

Prepare proforma to access capabilities of applicants for Selection Committee

Prepare proposal for posting of SOs who report to CS-I from deputation etc.

Prepare proposal for posting of SOs who report to CS-I from long leave etc.

Prepare proposal for transfer of Section Officers under RTP for CSS officers

Prepare proposals for amendment of policy/ rules.

Prepare separate PBRRs (Post Based Reservation Rosters) in the prescribed format for for LDCE Quota

Prepare separate PBRRs (Post Based Reservation Rosters) in the prescribed format for for Seniority Quota

Prepare Suggestion/advice on various financial matters, Orders etc.

Prepare the roster and report the vacancy position to SSC

Prepare Utilization Certificates for previous releases

Prepare Weighted average score of APAR

Prepare/ upload Circulars

Proces legal fees of Govt. Counsels for RTI, Public Grievance

Process administrative approvals of visits of Indian delegates and preparing Brief for all meetings

Process all Court Cases related to the employees

Process all kinds of Parliamentary work

Process amendments of rules

Process appointment of government Counsel after receipt of Notice

Process bill for payment of publication charges

Process case of payment under CGEGIS

Process case to the Disciplinary Authority after receipt of reply from the charged official.

Process claims

Process clarifications/ advices sought by Ministries/Departments on the issue regarding policy of reservation for EWS

Process clarifications/ advices sought by Ministries/Departments on the issue regarding policy of reservation for Ex-servicemen.

Process complaint against IAS officers

Process Domestic Travel Bills

Process draft reply for disposal within stipulated time period of MP/VIP references with regards policy of reservation for Economically Weaker Sections.

Process draft reply for disposal within stipulated time period of MP/VIP references with regards policy of reservation for Ex-servicemen

Process draft reply of Parliament Questions relating to data on filling up of backlog vacancies of reserved category candidates (SCs, STs, OBCs & EWSs as well as PwBDs) in the posts and services of the Central Government.

Process draft reply of Parliament Questions relating to data on representation of reserved category candidates (SCs, STs, OBCs & EWSs as well as PwBDs) in the posts and services of the Central Government.

Process draft reply of Parliament Questions relating to policy of reservation for Economically Weaker Sections

Process draft reply of Parliament Questions relating to policy of reservation for Ex-servicemen

Process draft views of this Department on the policy matter of Ex-servicemen to handle the court cases.

Process file for approval of competent authority

Process files , drafts

Process files and following up on inputs required by Coordination Section etc

Process files on certain remaining recommendations of Hota Committee and 2nd Administrative Reforms Commission (ARC) with concerned stakeholders

Process files on certain remaining recommendations with concerned stakeholders

Process files, take approvals and following up for disposal of these matters.

Process files, take approvals and following up on Hindi quarterly reports

Process files, take approvals and following up on matters relating to Parliament

Process files, take approvals and following up on public grievances

Process files, take approvals and following up on RTI matters

Process files, take approvals and following up on VIP references

Process filling up the Post of Chairperson of Lokpal

Process filling up the Post of Members of Lokpal

Process GPF withdrawal

Process honorarium etc to members

Process honorary appointments of persons in civil posts

Process imprest bills

Process Leave Encashment Case after retirement

Process LTC

Process matter for recommendations of the DPC

Process Medical Advance Claims for the medical treatment of the employees and their dependant family members, for approval of the competent authority

Process Medicalclaim re-imbursement

Process miscellaneous work assigned by the Desk officer.

Process MRC, completed in all aspects and keeping in view of the budget available

Process Parliament Questions related to the section

Process Parliament Questions, Parliament Assurances, Quarterly Reports on Subordinate Legislation

Process payment of charges claimed by NICSI for providing SMS Services

Process payments towards reimbursement of remuneration/ TA DA to the selected agency

Process policy proposals

Process prior permission requests for various tests/ procedures/treatment for approval of the Competent Authority

Process proposal for appointment of eminent jurist as Member of the Selection Committee, as and when required

Process proposal for constitution of the Search Committee by the Selection Committee

Process proposals received for grants for modernization of departmental canteens

Process proposals received for grants for modernization of facilities

Process publication of Notification in Gazette of India regarding appointment of Chairperson and Members of Lokpal.

Process recommendations of the Search Committee for consideration of the Selection Committee.

Process requests for appointment of AMA for the employees residing in areas where CGHS facilities are not available.

Process requests for credit facility

Process requests for extension of AMA for the employees residing in areas where CGHS facilities are not available.

Process requests for inter-cadre transfer

Process Retirement Dues

Process RTIs with relevant information for their disposal

Process Salary

Process the recommendations of the Selection Committee for seeking Presidential Assent to the appointment of Chairperson and Members.

Process Tuition fee reimbursement bills

Procure cleanliness related items

Procure Furniture

Procure IT related items

Procure services related to Cars for the Department.

Procure services related to Manpower, Security Guards required for smooth functioning of the Department.

Procure services related to miscellaneous services required for smooth functioning of the Department.

Procure Stationary items

Propose honorary appointments of persons in civil posts

Provide advice to Cadre Units on court cases pertaining to service matters

Provide clarification on requests made in terms of various orders issued in the department.

Provide clarification/ interpretation of rules and related matters

Provide financial Assistance to States/UTs as per norms

Provide funds received to concerned organisations after seeking necessary approvals

Provide information under RTI Act

Provide inputs if any matter relevant to the Department is on the agenda

Provide inputs to Appellate Authority to dispose RTI appeals within the stipulated time as prescribed in RTI Act, 2005.

Provide inputs to CPIO (Central public information officer) within the stipulated time.

Provide inputs to CPIO/ FAA within stipulated time period

Provide in-service training

Provide logistical support for various meetings and conferences

Provide material to CPIO for disposal of RTI application relating to data of backlog reserved vacancies and others miscellaneous matters.

Provide material to CPIO for disposal of RTI application relating to data sought with regard to backlog reserved vacancies

Provide material to CPIO for disposal of RTI application relating to data sought with regard to representation of reserved categories

Provide material to CPIO for disposal of RTI application relating to queries and data sought with regard to others miscellaneous matters.

Provide material to CPIO for disposal of RTI application relating to queries sought with regards to policy of reservation for EWSs

Provide material to CPIO for disposal of RTI application relating to queries sought with regards to policy of reservation for Ex-servicemen

Provide necessary Stationery Items for proper functioning of Department

Provide observations of preliminary examination of the proposals and shortcomings, if any, are to be brought to the notice of the concerned Authority

Provide recommendations to the entire structure of the service/cadre on functional justification basis and a cadre structure is recommended accordingly.

Provide suitable reply along with copy of result to the concerned Department

Provide the information to CPIO/Appellate authority as sought by the applicant communicating the reply to the applicant

Provide Utilization Certificates for previous releases,

Provide virtual training to the nodal officer of the line deptts

Prrocess payment to the vendor after successful meeting

Publish the advertisement on the website invite applications from the interseted applicants

Purchase all stationery items such as Pens, Folders, Papers and other stationery items

Purchase goods for the meeting as per the request of concerned section

Purchase items required for maintenance of grounds i.e. grass cutter, nets, soil etc.

Purchase of Photocopier Machines as per the requirement

Purchase Scanners as per the requirement

Purchase Scanners as per the requirement

Put up a draft reply as per the instructions

Put up documents received from G20 ACWG along with previous institutional knowledge for the perusal of the senior officers

Put up documents received from OECD along with previous institutional knowledge for the perusal of the senior officers

Put up documents received from UNCAC along with previous institutional knowledge for the perusal of the senior officers

Put up proposal for nomination of delegations for participation in G20 ACWG and BRICS WGAC meetings

Put up the file for approval of the minutes

Put up the file for approval of the minutes of the Placement Committee by the Competent Authority.

Read and analyse the reports of Corruption Perceptions Index

Read thoroughly to understand the matter involved

Realize payment of benefits to the family from Cash section

Realize payment to the retiring officer on his retirment

Receipt of entry forms and issuance of fee receipts

Receipt of Quotations

Receipt/scrutiny of claims for reimbursement

Receipt/scrutiny of entry forms

Receive application for Residential Accommodation from Officers/officials through E-Sampada portal.

Receive applications for Identity Cards.

Receive applications for parking labels to MHA.

Receive applications from employees for new CGHS Cards/Renewal/Modifications in CGHS Cards.

Receive proposal for the Office Council Meeting

Receive receipt

Receive requests for lunch/dinner from officers/officials staying late in office/attending office on Saturday/Sunday/Public holidays.

Receive the papers and verifying the same with available records

Receive the BIDs

Recommend cadre structure in view the functional justification and other criteria

Record the certificate in service book

Record year wise precedent cases dealt on this Desk.

Re-deploy staff rendered surplus in GOI

Redress staff grievances

Relaxation of Ex-post-facto approval of other than Air India

Release Action Taken Report (ATR) on Third Party Quality Monitoring of projects

Release payment to contractor as per reading of the machines

Release payment to NICSI, on receiving performa invoice

Request admin section to compelte the service reocords of the deceased employeen in terms of last basic pay drawn, annual increments, entries of promotion/MACP/NFS etc., deductions towards CGEGIS etc

Request Calender of Annual Programme from approved Institutes

Request retiring officer to fill the nomination papers and other forms online on Bhavishya portal

Finalise agenda items in consultation of the nodal SR Department of the State Governments

Finalise Designs of Medal, T-Shirts, Trophies, Banners, Standies, Posters, Brouchers etc

Finalise list of qualifying officers

Finalise Tentative Calendar.

Finalize policy on Non Functional Selection Grade

Finding a most feasible solution

Fixation of pay of the employees after getting promotion/MACP

Follow up actions on SIU report in regard to staff strength of the canteens.

Follow up on the court cases being handled by the Section

Follow up with Technical teams through telephone and emails about migration of iGOT platform on the NIC cloud

Form of Selection Committee

Formulate Policy on periodical cadre review

Forward applications for temporary pass to MHA.

Forward applications to Directorate (Dte.) of Estates.

Forward applications to JD(CGHS), R and H Office of Additional (HQ), CGHS.

Forward applications to the Pass Cell of MHA

Forward of draft Cabinet Notes to this Department seeking comments

Forward other representations/ grievances to the concerned Department for necessary action

Forward Pension Case to PAO (Principal Accounts Office)

Forward proposals with regard to migration of the iGOT platform on the NIC cloud

Forward proposals with regard to onboarding of the MDOs

Forward revised calculation sheet to PAO for authorization

Forward RTI application or part thereof, to the concerned CPIOs

Forward the applications for parking labels to MHA.

Forward same to PAO for authorization

Forwarding to PAO get the service verification certificate issued

Frame draft Amendment Bill along with a draft Cabinet Note, referring the proposal to the Ministry of Law

Furnish quarterly, half yearly or annually report

Furnish requisite information asked by other Sections of the Ministry/ other Departments or Ministries

Geo-Tag Status of the projects involved

Get implementation of the court direction in the case

Give protocol to Minister in Airport

Give reminders to ensure timely submission of India comments on the said documents

Give wide publicity to the best practices being followed in order to change perceptions about the country

Grant Vigilance Clearance to IAS officers for various purpose.

Guide line departments about dashboard requirements

Guide project/scheme Divisions on Budget preparations

Guide project/scheme Divisions on drafting Sanction

Guide project/scheme Divisions on EFC/SFC formulations

Handle Facebook, Twitter and Department website

Handle matters of cash branch in prepration of bills of salary, TA, GPF, Medical, CEA and other advances

Handle matters related to allocation of State Cadre employees (except AIS Cadre) between the Successor States consequent upon re-organisation of the States of Uttar Pradesh and Andhra Pradesh

Handle matters related to CAG Paras, PAC Paras, Audit Paras and internal Audit Paras of the same

Handle sensitive matters that require multi-level coordination

Hire or purchasing of sports equipment and administrative work etc

Hire outsourced manpower for NIC

Hold meeting of Committee to select the lowest bid contractor

Hold meetings

Identify areas where there is a need to work upon for improvement in ranking

Identify information campaigns for reforms and best practices which bring change in perceptions

Identify information/material for publication and ensure coverage through multiple media

Identify suitable media for various campaigns, like News Media, Social Media, Digital Media, Community

Identify the case for annual increment.

Identify the obligations and map with concerned line departments to which to fulfill the obligation

Identify the obligations and map with concerned line departments to which to fulfill the obligation like CVC, CBI, MHA, DoPT, ED, DoR

Identify the officials who have completed 18 years of service

Identify the vacant posts

Identify, liaison with Content Developers wiith specific objectives of onboarding useful content on iGOT Karmayogi platform

Incorporate the comments obtained from the Ministry in the ACC notes, wherever required,

Incorporate details of the proposal, Rule position and and observations of ACC Secretariat, preparing draft ACC Notes

Incorporate the comments obtained from the Ministry in the notes, wherever required,

Initiate Annual Action Plan for a particular financial year.

Initiate new policy proposals on the subjects handled by the Desk.

Initiate proposal for new facility to Government employees

Initiate proposals for amendment of policy/ rules.

Answer quires

Answer questions

Answer calls

Access database

Access rules

Access knowledge resources

Accommodate Programme

Accommodate participants

Accommodate demand

Accommodate requests

Aprove file

Aprove proposal

Aprove expenses

Aprove tourprogrammes

Accompany participants

Accompany officers

Add comments

Add calculation

Add reference

Add ideas

Add figures

Amend note

Amend proposal

Amend draft

Admit trainees

Admit faults

Admit figures

Advise stake holders

Advise subordinate

Advise higher officers

Assign contract

Assign projects

Assign task

Assign job

Await result

Await information

Await instructions

Await findings

Assist works

Assist role

Assist subordinates

Assist colleagues

Assist authority

Ask questions

Ask validity

Ask justification

Ask clarification

Accelerate execution

Accelerate speed

Become user friendly

Become assesable

Blend themes

Blend designs

Book lab

Book time slots

Bring ideas

Bring material

Browse information

Browse details

Browse article

Browse database

Browse internet

Bundle papers

Bundle files

Bundle book

Buy software

Buy asset

Buy license

Buy stationary

Call stake holders

Call meeting

Cancel schedule

Cancel proposal

Capture videos

Capture images

Capture recordings

Carry books

Carry information

Carry things

Change roles

Change terms

Change profession

Chat with colleagues

Chat with friends

Chat with team members

Choose profession

Choose idea

Collect information

Collect data

Coach participants

Coach students

Coach employes

Examine proposals

Unit Load Devices Operations

Implement and develop standards for the handling, deployment and maintenance of Unit Load Devices (ULDs)

Data Management

Prepare, structure and manage human resource (HR) data and information to assist in the analyses of business and HR issues

Data Governance-Learning

Develop and implement guidelines, laws, and regulations across the organisation for the handling of data at various stages in its lifecycle as well as the provision of advice on proper data handling and resolution of data breaches in a range of complex, ambiguous or multi-faceted contexts

Crisis Management

Apply strategies designed to enable an organisation to deal with disruptive events by planning for responses to potential crises, establishing monitoring systems and training systems, communicating both internally and externally, and leading recovery processes

Data Analytics System Design

Integrate the use of data analytics in the production environment for the identification of bottlenecks and system improvements

Data Storytelling and Visualisation

Combine data insights, and dynamic visual displays with illustrative and interactive graphics and narrative representative formats to present patterns, trends, meanings, messages and analytical insights from data or new concepts in a strategic manner

Cyber Risk Management

Develop cyber risk assessment and treatment techniques that can effectively pre-empt and identify significant security loopholes and weaknesses, demonstration of the business risks associated with these loopholes and provision of risk treatment and prioritisation strategies to effectively address the cyber-related risks, threats and vulnerabilities identified to ensure appropriate levels of protection, confidentiality, integrity and privacy in alignment with the security framework

Data Mining and Modelling

Establish and deploy data modelling techniques to support narrative and predictive analytics efforts and identify trends and patterns for simulation and forecasting purposes

Contract Management

Formalise contracts and/or service level agreements with providers of products and services including measure and manage supplier performance and fulfilment of agreed-upon service level agreements. This includes resolution of contractual issues and maintenance of vendor and/or provider relationships

Cargo Loading and Unloading Administration

Manage cargo loading and unloading activities to and from the aircraft in accordance with loading plans and Standard Operating Procedures (SOPs)

Technology roadmapping

Understand, recognise, design, and visualise a technology roadmap to plan for new and existing technology-focused solutions in the government.

Artificial Intelligence Application

Understand and apply artificial intelligence (AI) to technological artifacts, while assessing its benefits and challenges.

Change Management

Understands, contributes and drives the implementation of change management processes required for effectively supporting, planning, implementing, evaluating and sustaining change.

Climate-Resilient Development

Identify, evaluate, select, implement, and adjust actions to reduce climate vulnerabilities and improve development outcomes.

Tax Computation

Compute Goods and Services Tax, and tax liabilities

Sustainable Energy Infrastructure Design

Identify, plan and design urban sustainable energy-efficient public infrastructure.

Forestry Livelihood Management

Understand the need, importance of designing, managing, conserving and repairing forests and associated resources (forest-dependent SMEs) for human and environmental benefits.

Tax Controversy Management

Respond to tax queries from the authorities with completeness, relevance and accuracy

Passenger Information Systems Management

Implement and manage effective Passenger Information Systems (PIS) to provide relevant and timely information to passengers and members of the public

Cash Flow Reporting

Maintain business units’ cash flow reports by consolidating data and performing analysis on cash inflow and outflow

Livelihoods Design

Design and advocate for livelihood interventions that respond appropriately and ethically to various needs, including but not limited to psychosocial and mental health, social, and financial.

Gender Equality

Understand, identify, and advocate for gender equality in development programmes, through the design and implementation of gender strategies.

Data Analytics

Apply data extraction and analytic methods to analyse and evaluate financial and non-financial information and provide business intelligence

Rambabau Vadali

Rambabu Vadali

Involuntary Exit Management

Establish and implement frameworks, guidelines, policies and processes to manage involuntary exits

Job Analysis and Evaluation

Define and evaluate job requirements and expectations against specific metrics, structures or systems

Industry Networking

Establish broad external networks to enhance the organisation's value proposition and access to a community of professionals and potential candidates

Intellectual Property Management

Evaluate, determine and implement organisational intellectual property rights to mitigate potential infringement

Group Dynamics Facilitation

Assess group profile and dynamics to inform learning facilitation and group interaction approaches

Health and Wellness Programme Management

Develop and implement employee health and wellness programmes to promote a healthy and productive workforce

Labour Relations Management

Manage labour relations to support, enhance and strengthen the relationships amongst trade unions, work councils and employee forums

Financial Acumen

Exercise financial insight to establish budgets for human resource (HR) activities and monitor HR operations and outcomes against financial plans

Environmental Planning

Identify, assess and recommend future actions and development proposals that have environmental implications to improve the quality of the environment and the health and welfare of people

Scenario Planning

Understand and develop scenario plans to anticipate and solve for risks and uncertainties the Indian government might face, while managing social interests and government priorities.

Data collection and analysis

Proactively collect, clean, analyse, and communicate data from a range of stakeholders and sources to reach a conclusion and support decision making.

Environmental Impact Assessment

Demonstrates knowledge of environmental impact assessments in order to oversee and administer EIA processes that help determine the environmental impact of a proposed activity/project.

Public Sector Transformation and Innovation

Recognises and leverages the need for innovations that will systematically transform the public sector in India, by converting challenges into opportunities for change.

Environmental Legislation

Understand and demonstrate knowledge in the interpretation and application of environmental legislations in India, to ensure environmental protection and conservation in the short, medium, and long-term.

Ethics

Understand and apply ethics in the public sector, to solve ethical dilemmas and ensure prevalence of public sector values.

Institutional Governance

Applies institutional governance frameworks to strengthen state capacity, while focusing on transparent and accountable public sector governance and institutions.

Programme Implementation

Describe, draft, and develop programme implementation plans, to achieve predetermined outcomes, objectives, and long-term goals.

Gender and Environment

Understand, define, and advocate for issues located at the gender-environment intersection, with a focus on identifying and addressing gender gaps in environmental impact management.

Self-Confidence

Belief in own capability to accomplish a task and being able to express confidence in dealing with challenging circumstances, without being arrogant or boastful.

Voluntary Exit Management

Establish and implement frameworks, guidelines, policies and processes to manage voluntary exits

Employee Relationship Management

Strengthen employee relationships and facilitate resolutions to conflicts and disputes

Employer Branding

Facilitate programmes to communicate Employee Value Proposition to new hires and prospective hires into the organisation

Employee Engagement Management

Drive employee engagement programmes to facilitate commitment from employees to organisational values, vision and objectives

Employee Mobility Management

Establish policies to facilitate employee movements according to legal, organisational and professional requirements and guidelines

Diversity and Inclusion Management

Develop strategies and programmes to create an diverse and inclusive workplace where individual differences are accepted and respected

Executive Remuneration Management

Manage the design and implementation of executive remuneration for executives of the organisation

Digital Marketing and Communication

Develop digital outreach plans and marketing collaterals to communicate and enhance the organisation's employer brand

Cyber Security

Understand the aspects of cyber security, uses of various security practices, develop awareness of cyber security threats and evangelise safe and secure cyber resource usage

Commitment to the Organisation

Aligns behaviours and interests with the needs and goals of the organisation.

Internet of Things Management

Understand, identify, interpret, and develop IoT solutions towards pre-determined objectives, and improve existing processes.

Emerging Technology

Knowledge of developments and new applications of emerging technologies and their benefits, challenges, and applications to government processes.

Gender Sensitivity

Knowledge and application of theoretical and practical approaches to developing and sustaining gender sensitivity processes required for gender mainstreaming.

Human Resource Systems Management

Establish and manage effective and efficient human resource (HR) management systems

Crisis Situations Management/Disaster Management

Effectively identifie, support, manage, and lead crisis/disaster situation teams and plans.

Employee Communication Management

Formulate overall employee communication strategies and facilitate conversations to ensure effective and timely dissemination of pertinent information to employees

Impact measurement

Define, identify, develop, and manage impact measurement processes to reflect the reality of projects and programs.

Project Integration

Identify, define, combine and coordinate different processes and activities with project management process groups.

Project Planning

Identify, adapt, and streamline project deliverables by accounting for risks and planning for contingencies to help the team implement and close projects

Project Risk Identification

Identify, prepare and assess for internal and external risk impacting the project using a situational analysis framework to mitigate negative effects and maximise positive effects for project success.

Applied Statistics

The collection, management, analysis, and interpretation of data, using statistical tools, with the aim of evaluating the effectiveness of policies

Human Resource Service Quality Management

Develop and implement human resource (HR) service management frameworks, incorporating service quality standards, agreements and metrics

Enterprise Architecture

Operationalise a business strategy on the planning and development of business structures and models to facilitate the evolution of a business to its desired future state. This involves the review and prioritisation of market trends, evaluation of alternative strategies, as well as the strategic evaluation and utilisation of enterprise capability and technology to support business requirements

Organisational Analysis

Evaluate factors that can affect the organization’s performance as well as strategically assessing the organization’s own resources and potential for improvement

Baggage Security Screening Operations

Screen baggage in accordance with 100 percent Hold Baggage Screening (HBS) standards to facilitate detection and prohibition of explosives and security threats

Air Cargo Operations Management

Manage and implement processes and activities to build and develop air cargo operations

Organisational Strategy Development

Influence the organisation's business strategies from the perspective of human resource (HR) and workforce capability

Data Protection Management

Develop and implement a Data Protection Management Programme to comply with the Personal Data Protection Act 2012

Embedded Systems Interface Design

Design and set up interface and interconnections from or among sensors, through a network, to a main location, to enable transmission of information

Marketing Strategy Development

Perform market research to determine the ideal marketing strategy and positioning of products/servoces

Aircraft Emergency Management

Command and control aircraft during emergency situations in accordance with Safety and Emergency Procedures (SEP)

Service Branding and Coaching

Execute service brand guidelines and drive strategies to enhance the organisation’s service brands and value propositions

Organisational Diagnosis

Analyse organisational state and climate to diagnose issues and identify ways to optimise organisation effectiveness

Data Ethics

Apply legal and ethical principles in the collection, use, storage and disposal of data

Environment and Social Governance

Understand the latest industry and/or client standards regarding Environment and Social Governance (ESG) and undertake ESG research activities and document findings

Organisational Design

Develop and facilitate the implementation of organisational design to ensure its effectiveness and alignment with stakeholders' priorities

Manpower Planning

Develop and implement manpower plans to support strategic and operational needs

Crisis Management

Apply strategies designed to enable an organisation to deal with disruptive events by planning for responses to potential crises, establishing monitoring systems and training systems, communicating both internally and externally, and leading recovery processes

Vande Bharat Trainset technology

Understand the concept of Trainset and Distributed power rolling stock

Operational Risk Management

Develop and implement operational risk management strategies and structure to identify, measure, analyse, control, monitor and report on operational risks

Cybersecurity

Understand, develop and apply cybersecurity policies and procedures to ensure protection against cybersecurity risks and vulnerabilities, and to respond to cybersecurity breaches

Public Procurement of Goods

Role & Functions and in Public Procurement of Goods

Aircraft Landing Operations

Initiate aircraft descent, approach and landing in accordance with procedures and Air Traffic Control (ATC) instructions to ensure safe landing within the runway environment

Knowledge Management

Drive knowledge management through establishing, maintaining and improving processes and systems

Data and Statistical Analytics

Identify data sets for application of statistical techniques to analyse and interpret large complex data to uncover trends or patterns in order to locate and define new process improvement opportunities

Financial Modelling

Develop financial models and valuation models to arrive at a valuation conclusion

Organisational Design

Develop and facilitate the implementation of organisational design to ensure its effectiveness and alignment with stakeholders' priorities

Succession Planning

Develop succession strategies for critical roles in alignment with organisation’s strategic direction and priorities

Geoinfromatics

Create, organize, manage and analyze geospatial data

Baggage Handling Operations

Manage overall baggage handling operations according to safety standards and Standard Operating Procedures (SOPs)

IT Strategy

Plan, develop and communicate effective inward- and outward-facing IT strategies, solutions and action plans, driven by environment scanning and assessment of the business' future needs and long-term strategic direction. This involves devising internal management strategies and models to support and sustain IT transformations and alignment of IT investments and programmes with the strategy to optimise the business value from IT

Security Strategy

Establish the organisation's security vision, strategy and initiatives to ensure adequate protection of assets. This involves the planning, implementation and review of enterprise-wide security controls which includes policies, processes, physical infrastructure, software and hardware functions to govern and preserve the privacy, security and confidentiality of the organisation's information and assets

Embedded Systems Integration

Implement control systems to perform pre-defined tasks and also real-time monitoring for the real world

Organisational Culture Development

Facilitate the development of the desired organisational culture in alignment with the organisation's brand and business imperatives

Aircraft Turnaround Coordination

Conduct activities to prepare and turn around inbound aircraft for outbound flights

IT Governance

Set and monitor IT infrastructure, information, digital services and associated technology. This involves developing policies and practices to govern the organisation's approach toward handling and using IT products and services in order to ensure conformance with regulations and accountability in decision making in alignment with the business strategic plans and service standards

Track Tamping Vehicle Maintenance

Implement preventive and corrective maintenance activities of track tamping vehicle

Public Financial Management (PFM)

Understand, recognise, and evaluate the set of laws, rules, systems, and processes used by the central government to mobilise revenue, allocate public funds, undertake public spending, account for funds and audit results

Human Resource Advisory

Deliver human resource (HR) advisory and consultancy services to internal and external clients to meet their requirements

Networking

Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives

Infrastructure Design

Establish design policies and principles covering elements of connectivity, capacity, security, access, interfacing as well as the translation of that into the specifications, outline and design of IT infrastructure within the organisation, in order to support the business requirements

Trackside Automatic Train Control Equipment Maintenance

Implement preventive and corrective maintenance activities of Trackside Automatic Train Control equipment

Regulatory Policy

Able to understand, define, and support the development of sector-specific regulatory strategies to contribute to public policies, with a focus on evolving trends in India’s regulatory environment.

Innovation Management

Manage organisation's ability to respond to internal and external opportunities by using creativity to introduce new ideas, processes and products

Train Supervisory System Maintenance

Implement preventive and corrective maintenance activities of train supervisory system

Policy Development

Understand, examine, and forecast policy development cycles, specifically in India, to ensure alignment with government priorities.

IT Standards

Develop and review of standard operating procedures as well as service expectations for IT-related activities and processes. This includes the provision of clear guidelines for the organisation to carry out IT-related tasks in a manner that is effective, efficient and consistent with the IT service standards and quality standards of the organisation

Portfolio and Investment Risk Management

Manage relevant risks arising from investment and portfolio management activities to ensure compliance to regulations, investment guidelines and enabling investment objectives to be achieved

Scientific Communication

Interpret and communicate science themes to a range of audiences, to support decision-making, while influencing policy-agendas.

Vaccine Supplies and Logistics

Oversee, review and manage vaccine supplies and logistics systems to ensure efficient distribution of vaccines in order to prevent and control vaccine-preventable diseases.

Partnership Management

Build cooperative partnerships with inter-organisational and external stakeholders and leveraging of relations to meet organisational objectives. This includes coordination and strategising with internal and external stakeholders through close cooperation and exchange of information to solve problems

Health Programme Evaluation

Understand, propose, and oversee healthcare-specific programme evaluations, to improve health systems, programmes, and organisational performance aligned with the Indian Public Health Standards.

Health Strategy Plans

Develop, review, and oversee health strategy plans to monitor the progress of national health policies, schemes, and missions, while supporting key stakeholders.

Ground Handling Services and Operations Management

Identify and manage activities to process passengers, cargo, baggage and supplies for flight operations

Procurement

Develop and apply procurement processes related to the solicitation of technology services through external providers. This includes the review of proposals, setting of vendor selection guidelines, risk assessment through appropriate audits and tests and selection of external service providers based on stipulated evaluation criteria

Policy Implementation

Support and drive policy implementation to create appropriate policy systems that align government priorities.

Financial Transaction Modelling

Develop financial models and valuation models to arrive at a valuation conclusion

Policy Implementation and Revision

Identify priority areas for policy development and evaluate existing policies to determine currency and relevance before implementing policies

Policy Analysis

Understand, gather, and evaluate qualitative and quantitative evidence to conduct relevant policy analyses, to support public policy processes.

Emergency Response Planning

Plan emergency response procedures to manage incidents and accidents at the airside, terminals and landside

Process Improvement and Optimisation

Establish systems to discover critical processes and maximise these processes to achieve maximum efficiency in accordance with organisation procedures

Health Project Management (PM)

Understand, support, and evaluate project management methodologies in public healthcare projects, to eliminate bottlenecks while solving key healthcare challenges.

Customer Relationship Management

Initiate and drive activities to enhance customer relationships and brand loyalty for the organisation

Performance Management

Establish organisation-wide performance management strategies to facilitate performance management, including identification of key performance indicators and employee performance assessment

Health Research Proposal Development

Define, develop, and evaluate healthcare research proposals, to investigate challenges that may arise while identifying areas of interest in public health.

Travel Information System Maintenance

Implement preventive and corrective maintenance activities of travel information system

Customer and Passenger Handling and Care

Manage delivery of customer and passenger services to meet ground services standards of airlines

Monitoring and Surveillance

Develop and conduct checks and observations to assess adherence to statutory regulations and standards, thoroughness of compliance controls and monitor for irregular activities.

Computational Modelling

Develop, select and apply algorithms and advanced computational methods to enable systems or software agents to learn, improve, adapt and produce desired outcomes or tasks. This also involves the interpretation of data, including the application of data modelling techniques to explore and address a specific issues or requirements

Video Surveillance System Maintenance

Implement preventive and corrective maintenance activities of video surveillance system

Channel Management

Manage new and existing distribution channels for financial services products and services to ensure channel performance and effectiveness

Trainborne Automatic Train Control Equipment Maintenance

Implement preventive and corrective maintenance activities of trainborne Automatic Train Control equipment

Tax Compliance

Evaluate tax computations and systems to ensure compliance with statutory tax obligations

Airside Driving

Operate vehicles at the airside and verify functionality of vehicles

Infrastructure Strategy

Develop a robust strategy and plan for defining and managing a future-ready IT infrastructure, optimising its capacity, availability and synchronisation to enable an organisation's business operations. This involves evaluating infrastructure models and options for infrastructure components, managing infrastructure investments and facilitating the transformation toward the desired future infrastructure model

Taxation Laws

Analyse impact of evolving tax legislation on business environment

Emergency risk communication

Support, streamline, and evaluate emergency risk communication strategies to communicate risk in a timely manner, while building trust amongst affected populations.

Route Forecasting and Development

Identify flight routes for airlines through the detailed study of airline performance, route profitability, competitors, revenue potential and future business strategies

Baggage Services Management

Manage all baggage service operations to deliver baggage to and from aircraft

Sustainability Management

Plan, develop and roll out of an organisation-wide sustainability strategy. This includes the assessment of the organisation's utilisation and/or consumption of energy and other resources, vis-a-vis the availability and stability of supply sources and external best practices and standards in sustainability. This also includes the on-going monitoring and tracking of energy and/or resource-consumption over time, to identify impact on the organisation's internal and external environment as well as potential improvements in energy- or resource- efficiency.

Ventilation System Maintenance

Implement preventive and corrective maintenance of ventilation system

Airside Safety

Develop and execute airside safety policies to promote a safer working environment at the airside

Aircraft Movement Management

Direct aircraft on the ramps by using appropriate manual and systems cues

Health Emergency Detection and Assessment

Categorise, asses, and oversee health risk assessments to detect the results and implications of a public health threat, while communicating with relevant stakeholders.

Change Management

Manage organisational change management systems to drive organisational success and outcomes by preparing, equipping and supporting adoption of change

Cargo Receipt and Inspection

Process the receipt of cargo in accordance with established guidelines and Standard Operating Procedures (SOPs)

Tax Risk Management

Review tax risk frameworks to ensure risks are minimised and managed properly

General Principles of Expenditure

General Principles related to Expenditure and Payment of Money (GFR)

Public Health Communication

Prepare, evaluate and administer communication strategies to inform and influence individual and community decisions that affect public health outcomes

Data Analytics

Organise and analyse structured or unstructured data to create insights systematically

Integrated Finance Division

Role and Functions of Integrated Finance Division (IFD)

Human Factors Management

Identify and mitigate risks of aviation incidents and/or accidents caused by human factors

Food Waste Management

Manage activities for the disposal of food waste in aircraft and central kitchens

Public Health Emergency Coordination

Coordinate and mobilise resources and responsibilities to address all aspects of a public health emergency management cycle, while ensuring consistent communication with emergency response stakeholders.

Gender-sensitive Disaster Risk Management (DRM)

Understand, define, and integrate gender sensitive policies and practices into disaster risk management projects.

Education for Health and Wellbeing - Programme Development

Understand, develop and promote public health programs and strategies to educate and influence beliefs, practices and norms of school systems and local communities to ensure children and young people have access to safe, inclusive and health-promoting learning environments.

Climate Change and Health

Understand and describe the impact of climate change on human health, to enhance climate resilience, adaptation, and mitigation efforts.

Service Challenges

Develop a framework to manage and mitigate service challenges and feedback from customers

Prevention of Gender-based Violence (G-BV)

Understand, describe, and promote integration of gender-based violence (G-BV) principles within development projects, with a special focus on violence against women and girls (VAWG).

Human-Robot Collaboration

Implement Human-Robot Collaboration (HRC) applications to enhance the efficiency and effectiveness of work processes

Climate Change Policy Design

Plan and design climate change mitigation policy instruments (voluntary, regulatory, and market-based), geared towards climate-compatible development.

DevOps

Devops

Ground Support Equipment Maintenance

Manage Ground Support Equipment (GSE) serviceability and availability to meet operational requirements for ground handling services and operations

Tax Implications

Assess tax implication of changes in tax laws

Innovation Management

Manage organisation’s ability to respond to internal and external opportunities by using creativity to introduce new ideas, processes and products

Conflict Management

Build consensus, maintain the best interests of the organisation and utilise knowledge of conflict management techniques to diffuse tensions and achieve resolutions effectively

Integrated System Design and Application

Manage systems of interrelated computing devices and systems, mechanical and digital machines, objects and people to allow transfer of data over the network so as to support business requirements

Transfer Pricing

Determine the price for goods and services at which different divisions of a company transact with each other

Baggage Loading and Unloading Administration

Manage baggage loading and unloading activities to and from the aircraft in accordance with loading plans and Standard Operating Procedures (SOPs)

Multi-function Vehicle Maintenance

Implement preventive and corrective maintenance activities of multi-function vehicle

Airline Representation and Station Management

Enforce ground service standards of airlines through monitoring ground service activities and building partnerships with ground handling agents

Planning and Coordination

Ability to plan, organise and monitor work with effective utilisation of resources such as time, money, and people

Network Systems Maintenance

Implement preventive and corrective maintenance activities of network systems

Business Needs Analysis

Identify and scope business requirements and priorities of the internal organisation and/or customer’s organisation, through rigorous information gathering and analyses as well as clarification of the solutions, initiatives and programmes to enable effective delivery. This also involves the development of a compelling and defensible business case and the articulation of the potential impact of the solution to the business

Rail Track Inspection

Plan, coordinate and perform inspection of rail tracks through on-site patrols

Cabin Preparation

Prepare and dress aircraft cabins for departures and ensure safety checks are carried out according to organisational standards

Airside Operations Management

Plan and coordinate airside operational activities to ensure compliance with airside safety standards

Technology Infrastructure Management and Integration

Evaluate latest available technologies to integrate into existing operations so as to improve customer service, reduce costs and streamline supply chains

Service Planning and Implementation

Develop and implement strategies and plans for the service operations

Asset and Liability Management

Address risks faced by financial institutions or banks due to mismatch between assets and liabilities by performing capital, liquidity, interest rate and balance sheet management.

Budgeting

Preparing organisational budgets to support short and long-term business plans through forecasting, allocation and financial policy setting

Service Challenges

Develop a framework to manage and mitigate service challenges and feedback from customers

Data Strategy

Develop a robust and coherent data strategy and support architectures, policies, practices and procedures that enable the organisation to manage and utilise data in an effective manner. This includes introduction of innovative ways of organising, managing and integrating the data of the organisation to ensure their viability and ability to drive business value. It also includes the setting of information storage, sharing, handling and usage protocols to support alignment with relevant legislation and business strategies

Learning and Development

Develop knowledge, skills and abilities of self or employees to support the capability development needs of the organisation

Technology and Systems Application

Apply and integrate evaluated technologies into the organisation’s operations or processes to achieve the desired outcomes

Market Research

Conduct market research to identify opportunities for enhancing product suites, services and revenue opportunities for the organisation

Load Control Documentation

Complete load control documents to facilitate aircraft loading

Book Building

Identify price options for shares and other securities based on potential investors’ interest levels, as determined by the generation, capture and record of investor demand and supply of subscription rates

Security Governance

Develop and disseminate corporate security policies, frameworks and guidelines to ensure that day-to-day business operations guard or are well protected against risks, threats and vulnerabilities

Rail Grinding Vehicle Maintenance

Implement preventive and corrective maintenance activities of rail grinding vehicle

Airport Collaborative Decision Making Model Application

Utilise the Airport Collaborative Decision Making (A-CDM) model to enhance airport operations and optimise the capacity of runways, terminals, gates and airspace

Flight Watching and Flight Following

Monitor conditions which may affect the planned completion of flights and propose actions to prevent disruptions to flights

Threat Analysis and Defence

Enable and conduct analysis of malicious threats, to examine their characteristics, behaviours, capabilities, intent and interactions with the environment as well as the development of defence and mitigation strategies and techniques to effectively combat such threats

Airline Marketing

Plan, develop and implement marketing concepts and campaigns for airlines to drive sales and build brand equity

Business Negotiation

Conduct negotiations to establish win-win outcomes for the organisation

Capital Expenditure and Investment Evaluation

Assess investments based on alignment with strategies, affordability, acceptable returns and prioritisation of options

Software Design

Create and refine the overall plan for the design of software, including the design of functional specifications starting from the defined business requirements as well as the consideration and incorporation of various controls, functionality and interoperability of different elements into a design blueprint or model which describes the overall architecture in hardware, software, databases, and third party frameworks that the software will use or interact with

Rail Track Maintenance

Implement preventive and corrective maintenance activities of rail track

Demand and Supply Analysis

Analyse and assess market dynamics to uncover demand and supply outlook of products to enable better positioning and identification of opportunities and suitability of offerings

Innovation Management

Create value and differentiation through new and improved processes, products and/or services

Technology Road Mapping

Plan short-term and long-term goals with specific technology solutions to help meet those goals in order to make capital out of future market needs

Platform Screen Door Maintenance

Implement preventive and corrective maintenance of Platform Screen Door

In-Flight Emergency Management

Administer Safety and Emergency Procedures (SEP) to handle in-flight emergency situations

Capital Management

Calculate capital adequacy ratios to determine capital buffers necessary for the bank or financial institution, while optimising returns on capital based on capital allocation strategies

Service Level Management

Plan, monitor and manage service provisions for the achievement of agreed service level targets

Consultation and Consensus Building

Ability to identify the stakeholders and influencers, seek their views and concerns through formal and informal channels. Build consensus through dialogue, persuasion, reconciliation of diverse views/interests and trusting relationships.

Decision Making

Makes timely decisions that take into account relevant facts, tasks, goals, constraints, risks and conflicting points of view.

Delegation

Delegates responsibility with the appropriate level of autonomy so that others are free to innovate and take the lead.

Result Orientation

High drive for achieving targets and competing against a standard of excellence.

Risk Management

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices

Ground Support Equipment Operations

Operate Ground Support Equipment (GSE) to provide ramp/technical ramp services to turn around aircraft according to flight schedules

Benchmarking

Compare organisational performance to other organisations and industries

Tax Advisory

Apply relevant and holistic tax advisories for better strategic management

Supervisory Control and Data Acquisition System Maintenance

Implement preventive and corrective maintenance activities of Supervisory Control and Data Acquisition system

Scheduling and Slot Coordination

Develop and manage airline schedules and slots by applying optimisation techniques

Learning Mode Design

Assess, design and integrate suitable learning modes to drive desired learning experiences

Learning and Development Strategy

Drive a learning and development culture with strategies to build the organisation's workforce capability

Learning Experience Delivery

Drive learning delivery activities to facilitate learning experiences, knowledge transfer and skills application

Service Leadership

Champion and role model the organisation’s service vision, mission and values

Digital Marketing

Develop, execute and evaluate digital marketing strategies and campaigns to promote online presence and deliver value proposition through the use of various digital marketing channels and platforms

Heavy Lifting Machinery Operation

Operate heavy lifting machinery and the appropriate deployment of machinery for maintenance activities

Food and Beverage Safety, Hygiene and Security

Execute and develop food and beverage safety, hygiene and security policies and procedures to reduce safety risks and contamination

Design Concepts Generation

Build preliminary ideas on innovative design concepts and different ways to address needs and opportunities of target stakeholders

Self Awareness and Self Control

Identifies one’s own emotional triggers and controls one’s emotional responses. Maintains a sense of professionalism and emotional restraint when provoked, faced with hostility or working under increased stress. It includes resilience and stamina despite prolonged adversities.

Research and Information Synthesis

Identify, source and interpret information from various sources to obtain deep understanding of specific field or area to identify patterns, uncover insights, integrate findings into recommendations and/or guide decision-making

Organisational Change Management

Establish change management strategies and policies to plan and facilitate the transition of employees, resources, business processes and operations to a desired end state in a manner that is seamless, sustainable and aligned with business objectives

Customer Service Delivery

Anticipate customer needs and provide quality customer services as ambassadors of the airports

Financial Planning

Evaluate and develop budget in line with organisation’s strategies and plans

Climate Finance

Plan, access, deliver, and monitor climate finance at the national level to reduce climate risks and contribute to sustainable development goals.

Strategy Planning

Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders

Programme Design

Understand, develop, sustain, and promote evidence-based program design using logical frameworks and theory of change concepts.

Financial Analysis

Analyse the financial statements and data to provide insights about the financial performance and position of the organisation over time

Problem Solving

Understanding a situation by breaking it into smaller parts, organising information systematically, and setting priorities

Learning Research Data Analysis

Analyse research data, interpret results generated and link them to the research question or related findings in scientific literature to derive new insights

Scenario planning and analysis

Identifies, drives, plans, and analyses scenarios as a matrix of uncertainties and complexities, using strategic management tools.

Financial Management

Ensure healthy finance to aid business growth and operations

Developing Others

Genuinely believes in others’ capabilities to develop and takes personal responsibility for their development. Creates a positive environment for learning and provides developmental opportunities for individuals and teams.

Research Design

Evaluate existing research literature to understand the existing body of knowledge, identify gaps or issues, translate them into research questions and design research studies to investigate and test hypotheses

Aircraft Load Planning

Plan aircraft loads with due consideration for regulatory requirements and safety standards

Internet of Things Application

Implement Internet of Things (IoT) technologies to drive efficiency and effectiveness of operations

Business Operational Planning

Plan detailed team/department level activities aligning to the organisation's long term goals

Health Promotion

Create, evaluate and communicate health promotion programs and strategies designed to enable people to increase control over and to improve, their health knowledge, attitudes, skills to reach a state of complete physical, mental and social well-being

Low Voltage Power Systems Maintenance

Implement preventive and corrective maintenance activities of low voltage power systems

Financial Statements Analysis

Analyse financial statements in accordance with the applicable frameworks

Property and Infrastructural Planning

Understand, assess and design property and infrastructure plans in order to meet national and international infrastructure development goals, and contribute to public welfare

Aircraft Performance Management

Conduct post-flight analysis to develop optimal flight performance parameters

Design Thinking Practice

Manage design thinking methodologies and processes to solve specific challenges for the organisation, and guide stakeholders through the phases of inspiration, empathy, ideation and implementation

Productivity and Innovation Strategy (PSI)

Plan and manage innovative systems to evaluate the productivity in an organization, in order to conduct a diagnosis and formulate innovative strategies

Risk Assessment

Perform assessment of risks, including fraud risks, through understanding the client’s business

Rolling Stock Bogie Maintenance

Implement preventive and corrective maintenance activities of rolling stock bogie

Financial Reporting

Prepare general-purpose financial statements and disclosure notes in accordance with applicable financial reporting framework

Team-Working

Working together as a unit for the common goal. Building teams through mutual trust, respect and cooperation.

Carbon Pricing

Identify, develop and communicate carbon pricing policy with the aim of reducing greenhouse gas emissions in pursuance of national climate change mitigation goals, and aligning with the climate pledge in the Paris Agreement, 2015.

Organisation Management

Oversee and manage centre operations to drive operational excellence

Seeking Information

An underlying curiosity to know more about things, people, or issues. This includes ‘digging’ for exact information and keeping up-to-date with relevant knowledge.

Learner Profile Analysis

Assess learner demographics and learning styles to formulate learning design and delivery approaches

Learning and Development Programme Management

Establish and implement learning and development programmes and channels to facilitate employees' growth and capability building

Desire for Knowledge

Keen to learn new things and development which improves our skills and knowledge in day to day work.

Accreditation Structure Management

Design accreditation structures and award learning qualifications based on assessments of alignment with accreditation requirements

Learning Strategy Development

Develop learning strategy and philosophy to drive business performance

Ethical Culture

Foster strong ethical standards in accordance with the ethical principles, financial markets code of conduct, and market practices

Innovative Thinking

Open to change, approaches issues differently, offers alternate/out of the box solutions and strives for efficiency by working smartly.

Assessment Design and Implementation

Design and implement assessment methods and tools to evaluate learner progress

Learning Solution Design

Design and evaluate learning solutions which drive performance enhancement

Learning Space Design

Design learning environments aligned with desired learning experiences and outcomes

Workplace Optimisation

Plan and manage the work spaces to encourage collaboration and build organisation culture

Learning Experience Evaluation

Assess overall learning experiences to measure effectiveness and drive excellence across all learning activities

Organisational Event Management

Plan and manage the execution of organisation-wide and external events, including pre- and post-event activities

Organisational Strategising

Making management decisions to establish, review and refine strategic organisational objectives and policies through collation and analysis of relevant organisational and business information

Airfield Civil Infrastructure Maintenance and Design

Maintain and enhance airfield civil infrastructure to meet operational requirements of the airports

Flight Check-In Operations

Assist customers with flight check-in procedures to ensure a seamless and hassle-free process

Environmental Quality Monitoring (EQM)

Understand, assess and analyse the quality of environmental parameters in the preparation of environmental impact assessments and develop information for reporting to national policymakers, international forums and the public

Rolling Stock On-board Control Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock on-board control systems

Cloud Computing Application

Manage supply chains through cloud computing technologies in order to offer a collaborative framework with centralised storage and contact points, fewer visibility barriers, and opportunities to enact simplified, standardised processes

Rolling Stock Propulsion Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock propulsion systems

Business Planning

Translate organisational vision, mission and values into business operational plans as well as to review outcomes for continuous improvements

Operational Excellence

Analyse the effectiveness of human resource (HR) operations, processes and initiatives, and recommend improvement actions

Health Outcomes Measurement

Define, evaluate, and measure health outcomes to support evidence-based decision making towards pro-poor health approaches.

Signal Interlocking Systems Maintenance

Implement preventive and corrective maintenance activities of signal interlocking systems

Business Opportunities Development

Identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation

Airport Safeguarding and Security

Develop and execute airport safety and security policies to promote a safe working environment and passenger experience

Career Framework Design

Establish career frameworks to provide pathways to facilitate employees' career development and progression within the organisation

Rolling Stock Power Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock power systems

Human Resource Strategy Formulation

Establish human resource (HR) strategies and priorities that are aligned with current and future business needs

Health Research Data Analysis

Applies public health tools and techniques to analyse public health data, to recommend specific actions towards improving health outcomes and reducing health disparities.

Policy Communication

Effectively articulate, communicate and persuade the citizens to participate in and meet public policy requirements

Third Rail Maintenance

Implement preventive and corrective maintenance activities of third rail system

Legal Drafting and Writing

Produce legal documents through the identification, application and presentation of relevant facts and laws to communicate specific messages in an organised and logical format

Airport Audit and Compliance

Audit airport operations to ensure alignment with world-class airport standards

Policy Design

Design policy responses using a range of tools, behaviours, and mechanisms, to solve policy problems.

Management of Public Organisations

Oversee management processes within the administrative system through the creation of an appropriate institutional framework for supporting, planning, implementing, and evaluating national plans to enable effective delivery of public services

Operational Excellence

Analyse the effectiveness of human resource (HR) operations, processes and initiatives, and recommend improvement actions

Resource Allocation

Support, determine, and adapt resource allocation to citizen priorities using relevant tools and techniques, while ensuring there is no under-utlisation of resources.

Engineering Standards Audit and Assessment

Assess engineering project documentation and outcomes to ensure compliance with established standards

Human Resource Practices Implementation

Implement of human resource (HR) practices by integrating local and international requirements, guidelines and best practices

Cabin Loading Activities

Implement cabin loading procedures to facilitate safe and efficient loading and storage of food, beverages and in-flight meals on aircraft

Gender and Energy

Understand, define, and contribute to planning and designing of energy policies to promote gender-equal impact.

Station Air-Conditioning Systems Maintenance

Implement preventive and corrective maintenance of station air-conditioning systems

Financial Statements Review

Review financial statements in accordance with applicable frameworks and regulatory requirements

Microeconomics

Understand microeconomic theory along with its applications and develop proficiency in econometric tools with the aim of designing effective policies

Public Health Systems

Plan, design, and implement policies focusing on assessing, and improving the overall public health systems

Human Resource Policies and Legislation Framework Management

Develop and review human resource (HR) policies and procedures against organisational needs, and in compliance to legislative, ethical and regulatory standards

Environmental Audits (EA)

Assess the environmental operations and procedures (for businesses, governments, or utility companies) to ensure compliance with environmental standards and suggest corrective measures accordingly

Policy Stakeholder Engagement

Identify, plan and involve community engagement to implement actions/policy designed to better serve the public while making efficient use of limited public resources.

Signalling Auxiliary Devices and Equipment Maintenance

Implement preventive and corrective maintenance activities of signalling auxiliary devices and equipment

Management Decision Making

Make financial decisions based on management reports

Reflective Practice

Support, interpret, and streamline reflective practices at the workplace, to encourage professional development.

Assessment Instrument Design

Understand theory and practice of assessment methodologies; design competency-based assessment instruments across both behavioural and functional competencies; run reliability and validity tests in a tech-based implementation environment.

Ground Services Training Delivery

Manage the delivery of ground services training to ensure adherence to Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) of airlines

Cargo Transit and Transhipment Management

Administer documentation and storage of transit and transhipment cargo before shipments to final destinations

Rolling Stock Auxiliary Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock auxiliary systems

Personnel and Equipment Operational Readiness

Maintain and enhance operational readiness of personnel and equipment to respond to emergency situations in line with established performance standards

Data Management

Prepare, structure and manage human resource (HR) data and information to assist in the analyses of business and HR issues

Customer Acquisition Management

Identify, develop, and monitor customer acquisition strategies to promote growth and convert audiences to potential customers.

Strategy Implementation

Evaluate the impact of critical business functions, conduct situational analysis and formulate, review and refine business function strategies

Rolling Stock Air-conditioning and Ventilation Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock air-conditioning and ventilation systems

Public Health Ethics

Document, support, and apply public health ethics for decision-making processes, while prioritising the role of cultural, social, and behavioural factors associated with ethics.

In-Flight Customer Services

Provide quality customer services to ensure comfort and safety of passengers during flights

Cargo Tracking Systems Administration

Administer and enhance cargo tracking systems to monitor cargo movements during flights and transhipments

Compliance Mindset Development

Design and deliver training materials on regulatory compliance topics to spread awareness and encourage adoption of a compliance mindset and behaviours

Service Excellence

Develop a service framework to manage and address service challenges as well as collaborate with relevant partners to deliver service excellence

Contingent Workforce Management

Develop and implement organisational strategies and plans to manage contingent workforce effectively

Service Branding and Coaching

Develop strategies to enhance the organisation’s service brand and value proposition

Competency Framework Development

Design and develop competency frameworks, ensuring that human resource (HR) programmes are aligned to support their application across organisation levels and functions

Account Management

Manage, maintain and grow the sales and relationships with a specific customer or set of accounts. This includes in-depth customer engagement, relationship-building and provision of quality solutions and service to address customers' needs efficiently and generate revenue.

Contract Development and Management

Manage contract creation, evaluation, negotiation, tendering to maximise operation and financial performance of an organisation

Research Data Management

Identify, evaluate and present public health data to provide practical insights towards improving public health systems and supporting decision-making processes.

Competency Framework Development

Design and develop competency frameworks within organisation, ensuring that human resource (HR) programmes are aligned to support their application across organisation levels and functions

Business Requirements Mapping

Map business requirements to existing processes to identify gaps or opportunities for possible solutions and evaluate impact of solutions against requirements to propose adjustments as needed

Transport Management System Administration

Manage and administer process enforcement, analytics, and optimization of Transport Management System (TMS) for moving freight in all modes, including intermodal movements

Conduct and Behaviour Management

Manage the conduct and behaviour of the employees according to the organisation's code of conduct, values, ethics and disciplinary procedures

Rolling Stock Brake Systems Maintenance

Implement preventive and corrective maintenance activities of rolling stock brake systems

Service Coaching

Coach staff to deliver service in accordance with organisation’s service vision, mission and values

Behavioural Finance

Examine the psychological, social, cognitive and emotional factors in investment

Benefits Management

Manage the implementation, review and administration of benefits to employees

Rolling Stock Car Body Maintenance

Implement preventive and corrective maintenance activities of rolling stock car body

Emerging Technology Synthesis

Monitor, gather data and identify emerging technology trends, developments, products, services and techniques for integration. In addition, perform cost-benefit analysis and evaluation of their relevance, viability, sustainability and potential value add to the business.

Fire Prevention and Firefighting

Minimise the risk of fire and maintain operational readiness to respond to emergency situations involving structural fires

Career Coaching

Provide career coaching programmes to develop talent

Standard Operating Procedures Development

Implement and develop Standard Operating Procedures (SOPs) and enforce compliance with SOPs

Food and Beverage Quality Assurance Framework Development

Establish quality standards and safety requirements for food and beverages served during flights

Procurement

Prepare, contribute, and oversee procurement policies across their life-cycle, while identifying and solving bottlenecks through IT and other tools.

Customer Relationship Management Operations

Manage and analyse customer data to foster long-term relationships with customers and drive sales growth

Data Design

Specify and create a data structure or database model, including the setting of various parameters or fields that can be modified to suit different structured or unstructured data requirements, the design of data flow, as well as the development of mechanisms for maintenance, storage and retrieval of data based on the business requirements

Audit and Compliance

Develop compliance processes and audit strategy for the organisation to review adherence to statutory regulatory and standards. Assessment and enhancement of the thoroughness of compliance and/or governance processes and organisation's internal controls to align with changing compliance standards. This also includes the actual conduct and/or performance of audit activities

Behaviour Change Facilitation

Drive mindset shifts and behaviour changes to sustain learning initiatives and interventions

Compensation Management

Manage the implementation, review and administration of compensation to employees

Stakeholder Management- Contracts

Manage stakeholder expectations and needs by aligning those with requirements and objectives of the organisation. This involves planning of actions to effectively communicate with, negotiate with and influence stakeholders

Risk Management

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices

Rail Operations Enhancement Management

Formulate rail operations strategies built on rail systems fundamentals, principles and knowledge to drive enhancement of service operations and performance excellence

Service Information and Results

Acquire and analyse data and information to enhance the organisation’s service performance

Regulatory Compliance

Develop, enforce, implement and practice regulatory compliance activities to ensure compliance to legislative and regulatory requirements

Workplace Performance Diagnosis

Assess workplace, organisational and industry context to drive workplace performance

Product/Service Quality Assurance

Develop, implement and monitor practice of clear quality expectations and standards aligned to the organisation's values and business objectives

Regulatory Compliance

Comply with policies, procedures, and external regulations

Passenger Train Operations

Operate passenger train and respond to degraded and emergency train operations in accordance to regulatory and organisational requirements

Security Governance & Risk Compliance

Develop and disseminate corporate security policies, frameworks and guidelines to ensure that day-to-day business operations guard or are well protected against risks, threats and vulnerabilities

Regulatory and Legal Advisory

Provide advice to business and management stakeholders on regulatory compliance and legal matters related to support business decision making

Leading Others

Ability to engage, energise and enable the team to excel.

Automatic Fare Collection Sales Devices Maintenance

Implement preventive and corrective maintenance activities of Automatic Fare Collection (AFC) sales devices

Automatic Fare Collection Gate Maintenance

Implement preventive and corrective maintenance activities of Automatic Fare Collection gates

Solution Architecture

Design or refine a solution blueprint or structure to guide the development of IT solutions in hardware, software, processes or related components, to meet current and future business needs. The solution architecture developed may lead to broad or specific changes to IT services, operating models and processes, and should provide a framework to guide the development and modification of solutions

Airport and Airline Economics

Analyse factors affecting the performance of airports and/or airlines operations and recommend actions for improvements

Regulatory Risk Assessment

Analyse the impact of latest global regulatory developments and relevant laws on organisation’s risk exposure and the overall financial services industry

Integrity

Consistently behaves in an open, fair, and transparent manner; honours one’s commitments; and works to uphold the Public Service Values.

Cabin Hygiene and Cleanliness

Perform in-flight cleaning to maintain cabin hygiene and cleanliness according to organisational standards

Ground Support Equipment Safety Audit Inspections

Perform safety audit inspections on Ground Support Equipment (GSE) to ensure they are functioning according to specifications of Original Equipment Manufacturers (OEMs) and established safety standards

Wealth Planning Administration

Manage, review and administer proposed wealth planning tools and/or structures, in accordance with the organisation's policies and procedures and wealth planning laws and regulations

Project Management

Perform planning, organisation, monitoring and control of all aspects of an IT programme and the strategic utilisation of resources to achieve the objectives within the agreed timelines, costs and performance expectations. In addition, the identification, coordination and management of project interdependencies, ensuring alignment with and achievement of business objectives

Risk Management

Develop and implement risk management plans to support the continuity of business operations and services

Business Financial Management

Manage organisation’s short-term and long-term financial needs. This involves reviewing organisation’s financial risk position and refining the finance and financial risk philosophy of the organisation.

Quality Assurance

Apply quality standards to review performance through the planning and conduct of quality assurance audits to ensure that quality expectations are upheld. This includes the analysis of quality audit results and setting of follow-up actions to improve or enhance the quality of products, services or processes

Wildlife Hazard Management

Manage wildlife within and around the airports to prevent wildlife strikes

Programming and Coding

Develop technical capabilities to understand, design and write instructions to be processed by computers as software programmes to achieve desired outcomes

Recruitment Channel Management

Evaluate recruitment methods to establish the most effective channels in sourcing, selecting and securing candidates

Policy Implementation and Revision

Identify priority areas for policy development and evaluate existing policies to determine currency and relevance before implementing policies

Qualitative Analysis

Formulate research questions and hypotheses, identify qualitative data sources for analysis of securities and provide investment recommendations based on analysis

Engineering Contract Management

Analyse and develop tender requirements to define engineering contract structures, terms and financials

Stakeholder Management

Effectively build, engage, sustain, and manage relationships with stakeholders to ensure successful outcomes for short-term and long-term objectives.

Project After Action Review (AAR)

Plan, conduct and assess the lessons learned from past successes and setbacks around a particular project with the goal of improving future performance

Budgeting

Support, prepare, forecast, and manage the budget for a specific organisation, period of time and/or project, in order to create a financial plan.

Project Administration

Understand, maintain, and handle the administrative functions of a project to deliver a successful outcome.

Train Fare and Ticket Management

Implement fare and ticket management, operations and enforcement in accordance to Fares and Tickets Regulations

Public Health Resource Management

Identify, allocate, and manage resources for public health projects, policies, and schemes, to ensure health outcomes are achieved in a timely manner.

Workplace Learning Delivery

Implement workplace learning delivery approaches and solutions to drive performance improvement

Financial Planning and Budget Management

Maximise cost efficiency of organisational operations through financial planning, budget management and optimisation of operations

Engineering Safety and Security Standards

Design and execute safety and security policies to promote safe working environments for engineering projects

Attention to Detail

Having an underlying drive to being thorough and meticulous and to comply with procedures, rules, guidelines, and standards. Digs deeper and strives to reduce uncertainties and errors.

Budget Analysis

Read, interpret, and evaluate budget documents to understand and evaluate the underlying intent of a budgetary policy.

Import and Export Documentation Administration

Manage and execute documentation processes to facilitate the import and export of air cargo shipments

Professional and Business Ethics

Foster strong ethical standards and resolve ethical conflicts in accordance with the relevant principles and processes

Technology Integration

Integrate new and emerging technology products, services and developments to enhance human resource (HR) operations and service delivery

Train Depot Control Management

Facilitate train depot activities through effective management of depot control operations

Aircraft Weight and Balance Calculation

Maintain accurate aircraft weight and balance calculations to ensure safe and efficient aircraft operations

Taking Accountability

Takes ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly.

Project Resource Planning

Develop and assess project resource plans to ensure optimal resource utilisation.

Total Rewards Philosophy Development

Establish organisation-wide total rewards philosophy, strategies and mechanisms for various employee groups to incentivise the desired behaviours

Project Quality Management

Understand and apply the three processes of project quality management (quality planning, assurance, and control) in monitoring project metrics against goals, to ensure continuous improvements.

Call Centre Management

Implement and manage call centre operations to address queries and needs of customers

Wagon Maintenance

Implement preventive and corrective maintenance activities of wagons

Project Scheduling

Draft, evaluate, and align project schedule with project plan, to incorporate time management processes that will help organise and execute tasks.

Track Access Management

Monitor and facilitate track access with relevant security and protection measures at appropriate zones in accordance to organisational and regulatory requirements

Project Scoping

Develop project scope statements that include key activities, resource, timelines, and deliverables, to ensure the project is accomplished in a timely manner.

Strategic Human Resource Management

Establish strategies, policies and principles aligned to business objectives and leverage on organisational culture to enhance integration and maximisation of employee contributions

Talent Management

Drive talent management strategies and programmes to identify, develop, review and retain talent to meet the current and future organisational needs

Technology-enabled Learning Delivery

Implement and integrate learning technology to facilitate learning experiences

Airport Operations Management

Manage interconnected airport functions including aircraft operations, airside activities and landside maintenance

Programming and Coding

Develop technical capabilities to understand, design and write instructions to be processed by computers as software programmes to achieve desired outcomes

People First

Passion for serving people with special care for the marginalized and disadvantaged. Being approachable, welcoming, caring and rising above all biases while interacting with people. Understands the needs of the people and constantly strive to improve the services.

Automatic Fare Collection Auxiliary Systems Maintenance

Implement preventive and corrective maintenance activities of Automatic Fare Collection (AFC) auxiliary systems

Project Management

Execute projects by managing stakeholder engagement, resources, budgets and resolving problems

Strategic Thinking

Ability to understand the dynamic internal and external environment and its impact. Responds to the opportunities and challenges for the betterment of the society.

Kitchen Production Scheduling

Manage production of in-flight meals based on airline and flight requirements

Strategic Service Excellence

Establish strategies and operating principles to consistently meet and manage customer's expectations in order to support business requirements

Rail Operations Control Management

Manage rail operations and control to achieve and enhance rail service continuity and reliability

Train Station Operations Management

Manage the operations of train stations to achieve rail service continuity, safety and reliability

Product Management

Create and manage a product roadmap, involving the ideating, planning, forecasting, marketing and management of a product or a suite of products throughout stages of its lifecycle, from its conceptualisation to market entrance and eventual phasing-out. This includes the creation of a new product idea or concept and definition of the product strategy based on a projection of its potential benefits to the customer as well as the review of product performance against milestones and targets set.

Organisational Awareness

Understanding of the organisation’s mandate, structure, policies, processes, norms and its interface with other organisations. It also includes an understanding of the organisation’s informal structures, power dynamics, and constraints.

Dangerous Goods Management

Manage handling of dangerous goods in accordance with regulatory requirements

Fire Protection Systems Maintenance

Implement preventive and corrective maintenance of fire protection systems

Inquiry-based Instruction

Discuss, investigate and designs inquiry-based learning through 5E learning cycle to induce critical high-level conceptual thinking capacity in students.

Data Visualisation

Implement contemporary techniques, dynamic visual displays with illustrative and interactive graphics to present patterns, trends, analytical insights from data or new concepts in a strategic manner for the intended audience

Selection Management

Facilitate the development and implementation of selection strategies and processes to recruit suitable candidates for the organisation

Network Planning and Operations

Establish profitable flight networks for airlines through optimising airline fleet deployment, adjusting frequency of schedules and identifying optimal departure and arrival times

Cabin Safety Management

Assess and manage the safety of aircraft cabins through surveillance and safety checks

Airport Service Quality Management

Implement and drive improvements in service quality standards at the airports

Skills Framework Adoption

Drive the adoption, integration and implementation of Skills Frameworks and their components in business and human resources activities throughout the organisation

High Voltage Power Systems Maintenance

Implement preventive and corrective maintenance activities of high voltage power systems

Financial Investment Analysis

Evaluate organisations’ profitability and financial health through analysing its financial reports to determine its performance and investment suitability

Data Sharing

Assess the value of data to achieve a competitive advantage and business objectives

Food and Beverage Services

Prepare and serve food and beverages to passengers according to meal sequence flow and organisational quality standards

Digital Technology Adoption and Innovation

Develop digital technology enhancement projects to support the organisational objectives

Hazard and Risk Control and Policy Management

Apply systematic and objective approaches for hazard identification and risk assessment to manage workplace hazards effectively

Engineering Train and Rolling Stock Operation

Operate engineering train, rolling stock and on-board equipment to support maintenance operations

Service Innovation

Establish service innovation strategies and develop operating systems, policies and processes to support service excellence and innovation

Macroeconomic Analysis

Evaluate impact of external factors on the organisation

Escalator and Travelator Maintenance

Implement preventive and corrective maintenance of escalator and travelator

Airline Revenue Management

Develop and implement pricing strategies and revenue management models to maximise airlines revenues

Heavy Crane Vehicle Maintenance

Implement preventive and corrective maintenance activities of heavy crane vehicle

Digital Course Development

Design, develop and deliver an e-learning course that matches learners’ needs by incorporating effective engagement and assessments strategies to capture the level of expertise the learner as obtained from the course.

Audit Frameworks

Develop quality assurance frameworks to meet regulatory requirements

Passenger Movement Management

Manage passenger movements to enable efficient and smooth airport operations

Flight Deck Communications

Communicate with Air Traffic Control (ATC), flight crew members and ground personnel using Crew Resource Management (CRM) techniques, conduct flight preparation activities and set up flight decks for take-off

Ground Support Equipment Failure Analysis

Examine malfunctioning Ground Support Equipment (GSE) to identify and rectify the causes of failures

Operational Excellence

Analyse the effectiveness of human resource (HR) operations, programmes and initiatives, and recommend improvement actions

Organisational Impact Analysis

Assess the impact of learning solutions and interventions on organisation's desired outcomes and identify ways to enhance learning effectiveness

Learning Technology Design

Design learning technologies to enhance learning experience and delivery

Onboarding

Facilitate onboarding programmes to enable the integration and engagement of new hires into the organisation

Financial Transactions

Prepare business documentation and cash balances as well as perform payments, collections and remittances in accordance with applicable frameworks and regulatory requirements

Coaching and Mentoring

Develop and implement coaching and mentoring approaches to address learner developmental needs

Conceptual Thinking

Understanding a situation or environment by putting the pieces together and identifying patterns that may not be obviously related. Connecting the dots while resisting stereotyping.

Aircraft Manual Handling

Operate aircraft to ensure smooth and safe handling during all phases of flights

Digital Technology Environment Scanning

Evaluate the digital technology environment and the impact of digital technology development

Engineering Project Management

Manage engineering projects and work areas by setting objectives, project plans, methodologies and timelines to ensure successful outcomes

Initiative and Drive

Contributing more than what is expected in the job, refusing to give up when faced with challenges, and finding or creating new opportunities.

Organisational Impact Analysis

Assess the impact of learning solutions and interventions on organisation's desired outcomes and identify ways to enhance learning effectiveness

Public-Private-Individual Partnership Collaboration

Manage contracts between private entities and public agencies to maximise financial and operational performance and minimise risks

Performance Management

Establish organisation-wide performance management strategies to facilitate performance management, including identification of key performance indicators and employee performance assessment

FRACing process

Understanding and implementing the competency-driven engagement (C-DE) and FRACing processes, which look at the mapping of roles, activities, competencies, and knowledge resources for every position in the government.

Crisis Communication and Media Management

Manage communications with the media and/or relevant stakeholders during crises to maintain a positive image of the organisation

Cargo Warehousing Operations

Plan and coordinate warehousing activities to ensure efficient and safe transportation of cargo to and from aircraft

Business Negotiation

Engage in negotiations to reach and create outcomes which support the commercial objectives of the organisation

Research Findings Communication

Communicate the research findings effectively to the relevant audiences using communication methods in accordance to established standards in the scientific community

Lift Systems Maintenance

Implement preventive and corrective maintenance of lift systems

Food and Beverage Quality Audit and Assessment

Audit and assess the quality of in-flight meals to enhance food and beverage quality and safety

Data Collection and Preparation

Collect human resource (HR) data from employees for the purpose of generating business and HR insights

Baggage Lost and Found Operations

Provide quality services and execute appropriate actions to ensure timely delivery and recovery of lost baggage

Emergency and Security Communication Systems Maintenance

Implement preventive and corrective maintenance activities of emergency and security communication systems

International Air Transport Association Safety Audit for Ground Operations Implementation

Maintain safety and reduce risks in ground handling services and operations through the implementation of International Air Transport Association (IATA) Safety Audit for Ground Operations (ISAGO) standards

Airline Crew Scheduling

Manage crew requirements through efficient crew scheduling

Aircraft Take-Off Operations

Perform take-off roll in accordance with Standard Operating Procedures (SOPs) to ensure safe take-off operations

Airport Infrastructure and Facilities Maintenance and Design

Maintain and enhance airport infrastructure and facilities to meet operational and service standards of the airports

Leadership Development

Build a culture of strong leadership and drive initiatives to facilitate the development of leadership capabilities in the organisation

IT Quality Standards

Develop, review and communicate a clear, quality expectations and standards within an organisation that are aligned to the company's values and business objectives. This encompasses the setting and implementation of quality expectations for IT products and services delivered to both internal or external clients

Proposal Management

Research, strategise and draft business proposals to respond to business opportunities

Technical Analysis-Financial Securities

Apply and establish trading opportunities by using quantitative analysis generated from price and volume changes to determine decisions

Stakeholder Management

Plan and implement strategies to build and manage constructive and positive relationships with stakeholders

Project Feasibility Assessment

Assess the business environment and organisational capabilities to evaluate and determine the feasibility of a project

Data Governance-IT

Develop, implement and practice guidelines, laws, and regulations across the organisation for the handling of data at various stages in its lifecycle as well as the provision of advice on proper data handling and resolution of data breaches

Locomotive Maintenance

Implement preventive and corrective maintenance activities of locomotive

Programme Management

Manage multiple projects within the organisation to identify efficiencies of common policies, procedures and practices

Data Governance- GM

Establish standards and practices on data governing and review level of compliance with them

Project Management

Plan and manage all aspects of a project, including allocation of people resources, budget and time management, stakeholder engagement and problem resolution

Airfield Specialised Systems Maintenance and Design

Maintain and enhance airfield specialised systems to meet operational requirements of the airports

Runway Safety

Ensure safe airside operations to prevent runway incursions, excursions and confusions

Talent Capability Assessment

Develop talent assessment processes with assessment tools to evaluate employees’ capabilities

Drainage, Plumbing and Sanitary Systems Maintenance

Implement preventive and corrective maintenance of drainage, plumbing and sanitary systems

Flight Performance Data Calculation

Maintain accurate calculation of flight performance data and assess its implications on flight paths

Accident and Incident Response Management

Deploy appropriate tools, procedures and resources to respond to accidents and incidents efficiently

Cargo Load Planning

Develop cargo load plans to ensure safe and efficient loading and unloading of cargo

Airline Operations Management

Execute and manage operational activities to contribute to the commercial success of airlines

Product Marketing and Branding

Develop and implement product marketing strategies by leading sales data collection, segmentation, market research, product marketing idea development and optimisation. Implement product marketing strategies and recommend changes based on desired product and/or corporate positioning and branding

Financial Transactions

Prepare business documentation and cash balances

Stakeholder Engagement and Management

Manage stakeholder expectations and relationships through effective communication, negotiation and alignment of their needs with the organisation's or human resource (HR) objectives

Service Level Agreement Management

Assess performance of ground handling agents and form partnerships to deliver efficient ground handling, customer and passenger services

Flight Disruptions and Irregular Operations Management

Execute and develop plans to manage flight disruptions and irregular airline operations

Behavioural Analysis and Predictive Screening

Mitigate security threats by deploying behavioural analysis and predictive screening techniques

Process Improvement and Optimisation

Adopt process mining tools to discover critical processes and maximise these processes to achieve maximum efficiency in accordance with organisation procedures

Strategic Workforce Planning

Develop workforce strategies and plans to determine the manpower and capabilities needed for the future

Strategy Planning

Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders

Systems Design

Design systems to meet specified business and user requirements that are compatible with established system architectures, as well as organisational and performance standards

Inclement Weather Operations and Planning

Manage flight operations, airport activities and affected passengers during inclement weather conditions

Communication Backbone System Maintenance

Implement preventive and corrective maintenance activities of communication backbone system

Technology Application

Integrate technologies into business operations of the organisation to optimise efficiency and effectiveness of processes

Flight Planning

Plan cross-country flights according to regulatory and safety standards

Business Development

Identify new business opportunities to meet commercial objectives of the organisation

Communication Auxiliary Systems Maintenance

Implement preventive and corrective maintenance activities of communication auxiliary systems

Communication Power System Maintenance

Implement preventive and corrective maintenance activities of communication power system

Change Management

Initiate and facilitate organisational changes and business transformation initiatives

Public Health Evidence Collection and Analysis

Appraise, oversee, and promote the use of contextualised evidence collection and analysis in public health policies programmes, to support and inform interventions.

Process Improvement and Optimisation

Implement improvements to current processes to maximise efficiency and effectiveness of operations

Public Health Surveillance

Identify, interpret, and manage data and information to monitor public health interventions, while supporting decision-making.

Airline Distribution Channel Strategies

Develop and implement distribution channel strategies to increase market reach of airlines

Transport Management System Administration

Manage and administer process enforcement, analytics, and optimization of Transport Management System (TMS) for moving freight in all modes, including intermodal movements

User Experience Design

Conceptualise, project and make enhancement of the user's interaction and engagement with an IT product and/or service based on a robust analysis and understanding of the product and/or service's performance vis-a-vis the user's desired experience and outcomes. This involves creating wire frames to adequately guide and inform subsequent planning and development processes, and making enhancements to optimise the user's experience of the product and/or service

Strategic Planning

Develop organisational strategic plans and provide directions to the organisation

Public Health Policy Development

Document, evaluate, and develop public health policies for population health and well-being, taking into account the differing interests of stakeholders.

User Interface Design

Design user interfaces for machines and software, incorporating visual, technical and functional elements that facilitate ease of access, understanding and usage. This would involve adding, removing, modifying or enhancing elements to make the user's interaction with the product as seamless as possible

Stakeholder Management

Manage stakeholder expectations to ensure continuous levels of engagement by identifying and addressing needs, setting service standards and resolving issues in accordance with organisational procedures

Drafting

Knowledge and practiced ability to draft a communication in line with proposed decision, with correct form, right addressee and signatory, without making any noise whatsoever.

Litigation Management

Unfettered Knowledge of procedure to handle every types of court matters from Secretariat side and practiced ability to pass on zero error document to Law Officers

Public Procurement of Works

Role & Functions and in Public Procurement of Works

Public Procurement of Services

Role & Functions and in Public Procurement of Services

Public Procurement through Government e-Market Place (GeM)

Role & Functions in Public Procurement through GeM

competency goods

competency goods

Accountability

Attitude that showcases willingness to accept responsibility for self/ team's actions. A quality of being accountable for timely, cost-effective & quality results and also ensuring compliance with established set of rules & systems

Agility

Tolerance to ambiguity, embracing errors, ability to constantly change course towards a goal as required and ensuring speed in service delivery

Attention to Detail

Ensuring compliance to procedures, rules & guidelines and delivering work that is thorough, meticulous and devoid of errors.

Developing Others / People Development

Creates a positive environment for learning and hones others' ability to perform and contribute to the nation by providing learning through formal & informal channels.

Change Management

Flexibility & adaptability to change in order to successfully implement new initiatives and deliver quality results. Have a positive outlook towards change

Communication

Must be able to exchange information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.

Logical Thinking

Understanding a situation or environment by putting the pieces together and identifying patterns that may not be obviously related. Connecting the dots while resisting stereotyping.

Conflict Management

Encouraging creative tension & differences in perspectives while minimizing the negative aspects of conflict. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

Consensus Building

Build consensus through give & take, open dialogue, persuasion, reconciliation of diverse views/interests and trusting relationships. Gains cooperation from others to obtain information and accomplish goals.

People First / Citizen Centricity

Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Aligns public needs with organizational objectives and takes into account impact on citizens before taking any decision.

Decision Making

Takes well informed & timely decisions taking into account the relevant facts, data, risks and differing points of view.

Delegation

Assigning responsibilities and authority to the right employees taking their skill, interests and development into account. Following up on assigned tasks and providing guidance as and when needed.

Drive for Results

High Drive for achieving targets and competing against a standard of excellence.

Entrepreneurship

Positions the organization for future success by identifying new opportunities; builds the organization by developing or improving services. Takes calculated risks to accomplish organizational objectives.

External/Org Awareness

Understands and keeps up-to-date on local, national, and international policies and trends

Initiative and Drive

Exceeding expectations while performing duties. Refusing to give up in the face of adversities. Remaining optimistic & persistent under pressure and bouncing ack quickly from any setbacks or failures.

Innovation and Creativity

Proposes new ideas & provides fresh insights into situations; diverges from conventional methods; aims to design and implement new or cutting edge programs/processes.

Leading Others

Ability to engage, energise, and enable the team to excel.

Networking and Partnerships

Working collaboratively, sharing information when required and building supportive, trusting and professional relationships with stakeholders and a wide range of people within and outside the Civil Service.

Planning and Organizing

Ability to plan, organise and monitor work with effective utilisation of resources such as time, money, and people.

Problem Solving

Understanding a situation by breaking it into small parts, organising information systematically and setting priorities.

Resourcefulness

Resourcefulness is figuring out how to get over, around, or through barriers to success, and then doing it.

Seeking Information/ Desire for Knowledge

An underlying curiosity to know more about things, people, or issue. This includes “digging” for exact information and keeping up-to-date with relevant knowledge.

Self-Awareness

Identifies one’s own emotional triggers and controls one’s emotional responses. Maintains sense of professionalism and emotional restraint when provoked, faced with hostility or working under increased stress. It includes resilience and stamina despite prolonged adversities

Self-Confidence

Belief in own capability to accomplish a task and being able to express confidence in dealing with challenging circumstances without being arrogant or boastful.

Strategic Orientation

Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.

Office Management

The administration and enforcement of compliance of secretarial work in compliance with the updated manual of office procedures (CSMOP) towards effective and efficient administration

Handling Parliamentary Proceedings

Developing procedures, processes, and systems for effective publication of information in order to ensure smooth operation of parliamentary proceedings.

Noting and Drafting

Understanding and practice of drafting an appropriate written communication by analysing a note, in order to move a proposal forward for decision making based on available evidence, established rules and precedents.

Knowledge Management

Organize, analyse, and share knowledge in a way that is easy for employees to access in order to improve performance, anticipate risks, and cultivate a collaborative culture.

Regulatory Compliance

Ensure compliance with policy and procedures, and provide reasonable assistance to those who seek information. Demonstrates knowledge, applies, and guides others on RTI matters to maintain procedural compliance,

Scheme Management

Planning, developing, administering, implementing, monitoring and mitigating risks of central government schemes, ensuring that they provide the benefits to the intended citizens

Policy management

Policy implementation, identify areas for policy development as per present requirements, evaluate existing policies to determine their credibility and relevance.

Project Management

Planning, developing, administering, and monitoring central government projects, ensuring that they are implemented on time and that potential risks are mitigated.

Digital Fluency

Understand, identify, implement, and utilize digital tools/technologies so as to achieve organizational goals and collaborate effectively and efficiently.

Adherence to Vigilance Guidelines

Demonstrate and apply knowledge, and guide others on vigilance matters to maintain procedural compliance, identify malpractice / corruption prone spots, and adhere to established systems and procedures related to vigilance.

Coordination and Integration

Demonstrate the ability to coordinate, collaborate and engage with multiple stakeholders in the Ministerial, Departmental and Organizational ecosystem for enhancing effectiveness, efficiency, flexibility, equity, overcome institutional constraints and gain general acceptance of stakeholders.

Workplace health and safety

Embed good health, safety and wellbeing effectively in workplace to ensure alignment with the needs of employers, as well as comply with national and international standards and policies on workplace safety and health.

Budget Management

Preparation, forecast, and manage the budget for a specific organisation, period of time and/or project, in order to create a financial plan aligned to the performance objectives of the Ministry, Department or an Organization.

Process Optimization

Establish mechanisms in the Department / Organization to maximise efficiency of operations of processes and drive agility.

Public Service Transformation

Recognises and leverages the need for innovations that will systematically enhance public service delivery, by converting challenges into opportunities for change.

Risk Management

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices.

Monitoring and Evaluation

Gather information and undertake qualitative and quantitative assessments in order to determine the progress of a project or a set of activities towards pre-specified goals and objectives, and to highlight any positive or adverse impact which can hamper the slated goals.

Environment, Sustainability and Governance

Understand the impact of departmental strategies on the environment and undertake actions to enhance the sustainability of strategies, action plans, policies and associated schemes.

Information security

Demonstrate the ability to utilize tools and techniques within the department / organization for protecting information against potential risks and adopting strategies protecting sensitive information from unauthorized activities, including inspection, modification, recording, and any disruption or destruction.

Learning and Development

Has the ability to identify learning and development requirements in the MDO and facilitate in capacity building at individual, division level and departmental/organizational level.

Train Derailment Mechanism

Understand the concept of Gradual derailment of a train

Goverment E Marketplace (GeM)

Goverment E Marketplace (GeM)

Goverment E Marketplace (GeM)

Goverment E Marketplace (GeM)

Project Management

Project Management

new role

new role 1

Claims Management

Manage and process different types of claims for all employees

ID Card Issuance

Issue of id cards to new appointees

Notification of appointments

XYZ

Claims Management

Manage and process different types of claims for all employees

Notification of appointments

XYZ

ID Card Issuance

Issue of id cards to new appointees

Administratative Dealing Officer

Prepares files, collects and collates information on a matter under consideration from the administrative Ministry / Department

new position

new position 1

Assistant Section Officer

ASO Establishment I

Assistant Section Officer

ASO Establishment - II