Innovation and Creativity
Proposes new ideas & provides fresh insights into situations; diverges from conventional methods; aims to design and implement new or cutting edge programs/processes.
Type
Behavioural
COD
Department of Personnel and Training DoPT
Levels
Basic
Has a positive outlook towards change and is open to new ways of working
Improvises different approaches if needed to complete a task
Proficient
Openly communicates ideas for improvement to supervisors
Attempts to derive ways to do a task effectively and efficiently from past experience
Consistently reviews self performance to identify areas of betterment
Judges a new approach without any bias and only on the basis of its merit
Advanced
Seeks improvement in public service delivery through new & improved methods that make the most of technology
Identifies bottlenecks and provides solutions to combat the same
Challenges the status quo and looks for unconventional solutions
Encourages ideas, improvements and measured risk-taking to improve services
Critically challenges decision making and allocation of resources
Expert
Promotes innovative thinking and welcomes unconventional ideas
Is not afraid to challenge established systems
Creates a culture of innovation, flexibility and responsiveness