Implement and develop standards for the handling, deployment and maintenance of Unit Load Devices (ULDs)

Prepare, structure and manage human resource (HR) data and information to assist in the analyses of business and HR issues

Develop and implement guidelines, laws, and regulations across the organisation for the handling of data at various stages in its lifecycle as well as the provision of advice on proper data handling and resolution of data breaches in a range of complex, ambiguous or multi-faceted contexts

Apply strategies designed to enable an organisation to deal with disruptive events by planning for responses to potential crises, establishing monitoring systems and training systems, communicating both internally and externally, and leading recovery processes

Integrate the use of data analytics in the production environment for the identification of bottlenecks and system improvements

Combine data insights, and dynamic visual displays with illustrative and interactive graphics and narrative representative formats to present patterns, trends, meanings, messages and analytical insights from data or new concepts in a strategic manner

Develop cyber risk assessment and treatment techniques that can effectively pre-empt and identify significant security loopholes and weaknesses, demonstration of the business risks associated with these loopholes and provision of risk treatment and prioritisation strategies to effectively address the cyber-related risks, threats and vulnerabilities identified to ensure appropriate levels of protection, confidentiality, integrity and privacy in alignment with the security framework

Establish and deploy data modelling techniques to support narrative and predictive analytics efforts and identify trends and patterns for simulation and forecasting purposes

Formalise contracts and/or service level agreements with providers of products and services including measure and manage supplier performance and fulfilment of agreed-upon service level agreements. This includes resolution of contractual issues and maintenance of vendor and/or provider relationships

Manage cargo loading and unloading activities to and from the aircraft in accordance with loading plans and Standard Operating Procedures (SOPs)

Understand, recognise, design, and visualise a technology roadmap to plan for new and existing technology-focused solutions in the government.

Understand and apply artificial intelligence (AI) to technological artifacts, while assessing its benefits and challenges.

Understands, contributes and drives the implementation of change management processes required for effectively supporting, planning, implementing, evaluating and sustaining change.

Identify, evaluate, select, implement, and adjust actions to reduce climate vulnerabilities and improve development outcomes.

Compute Goods and Services Tax, and tax liabilities

Identify, plan and design urban sustainable energy-efficient public infrastructure.

Understand the need, importance of designing, managing, conserving and repairing forests and associated resources (forest-dependent SMEs) for human and environmental benefits.

Respond to tax queries from the authorities with completeness, relevance and accuracy

Maintain business units’ cash flow reports by consolidating data and performing analysis on cash inflow and outflow

Design and advocate for livelihood interventions that respond appropriately and ethically to various needs, including but not limited to psychosocial and mental health, social, and financial.

Understand, identify, and advocate for gender equality in development programmes, through the design and implementation of gender strategies.

Apply data extraction and analytic methods to analyse and evaluate financial and non-financial information and provide business intelligence

Establish and implement frameworks, guidelines, policies and processes to manage involuntary exits

Define and evaluate job requirements and expectations against specific metrics, structures or systems

Establish broad external networks to enhance the organisation's value proposition and access to a community of professionals and potential candidates

Assess group profile and dynamics to inform learning facilitation and group interaction approaches

Develop and implement employee health and wellness programmes to promote a healthy and productive workforce

Manage labour relations to support, enhance and strengthen the relationships amongst trade unions, work councils and employee forums

Exercise financial insight to establish budgets for human resource (HR) activities and monitor HR operations and outcomes against financial plans

Identify, assess and recommend future actions and development proposals that have environmental implications to improve the quality of the environment and the health and welfare of people

Understand and develop scenario plans to anticipate and solve for risks and uncertainties the Indian government might face, while managing social interests and government priorities.

Proactively collect, clean, analyse, and communicate data from a range of stakeholders and sources to reach a conclusion and support decision making.

Demonstrates knowledge of environmental impact assessments in order to oversee and administer EIA processes that help determine the environmental impact of a proposed activity/project.

Recognises and leverages the need for innovations that will systematically transform the public sector in India, by converting challenges into opportunities for change.

Understand and demonstrate knowledge in the interpretation and application of environmental legislations in India, to ensure environmental protection and conservation in the short, medium, and long-term.

Understand and apply ethics in the public sector, to solve ethical dilemmas and ensure prevalence of public sector values.

Applies institutional governance frameworks to strengthen state capacity, while focusing on transparent and accountable public sector governance and institutions.

Describe, draft, and develop programme implementation plans, to achieve predetermined outcomes, objectives, and long-term goals.

Understand, define, and advocate for issues located at the gender-environment intersection, with a focus on identifying and addressing gender gaps in environmental impact management.

Belief in own capability to accomplish a task and being able to express confidence in dealing with challenging circumstances, without being arrogant or boastful.

Establish and implement frameworks, guidelines, policies and processes to manage voluntary exits

Strengthen employee relationships and facilitate resolutions to conflicts and disputes

Facilitate programmes to communicate Employee Value Proposition to new hires and prospective hires into the organisation

Drive employee engagement programmes to facilitate commitment from employees to organisational values, vision and objectives

Establish policies to facilitate employee movements according to legal, organisational and professional requirements and guidelines

Develop strategies and programmes to create an diverse and inclusive workplace where individual differences are accepted and respected

Develop digital outreach plans and marketing collaterals to communicate and enhance the organisation's employer brand

Understand the aspects of cyber security, uses of various security practices, develop awareness of cyber security threats and evangelise safe and secure cyber resource usage

Aligns behaviours and interests with the needs and goals of the organisation.

Understand, identify, interpret, and develop IoT solutions towards pre-determined objectives, and improve existing processes.

Knowledge of developments and new applications of emerging technologies and their benefits, challenges, and applications to government processes.

Knowledge and application of theoretical and practical approaches to developing and sustaining gender sensitivity processes required for gender mainstreaming.

Establish and manage effective and efficient human resource (HR) management systems

Effectively identifie, support, manage, and lead crisis/disaster situation teams and plans.

Formulate overall employee communication strategies and facilitate conversations to ensure effective and timely dissemination of pertinent information to employees

Define, identify, develop, and manage impact measurement processes to reflect the reality of projects and programs.

Identify, define, combine and coordinate different processes and activities with project management process groups.

Identify, adapt, and streamline project deliverables by accounting for risks and planning for contingencies to help the team implement and close projects

Identify, prepare and assess for internal and external risk impacting the project using a situational analysis framework to mitigate negative effects and maximise positive effects for project success.

Develop and implement human resource (HR) service management frameworks, incorporating service quality standards, agreements and metrics

Evaluate factors that can affect the organization’s performance as well as strategically assessing the organization’s own resources and potential for improvement

Perform market research to determine the ideal marketing strategy and positioning of products/servoces

Execute service brand guidelines and drive strategies to enhance the organisation’s service brands and value propositions

Analyse organisational state and climate to diagnose issues and identify ways to optimise organisation effectiveness

Apply legal and ethical principles in the collection, use, storage and disposal of data

Understand the latest industry and/or client standards regarding Environment and Social Governance (ESG) and undertake ESG research activities and document findings

Develop and facilitate the implementation of organisational design to ensure its effectiveness and alignment with stakeholders' priorities

Apply strategies designed to enable an organisation to deal with disruptive events by planning for responses to potential crises, establishing monitoring systems and training systems, communicating both internally and externally, and leading recovery processes

Develop and implement operational risk management strategies and structure to identify, measure, analyse, control, monitor and report on operational risks

Understand, develop and apply cybersecurity policies and procedures to ensure protection against cybersecurity risks and vulnerabilities, and to respond to cybersecurity breaches

Role & Functions and in Public Procurement of Goods

Drive knowledge management through establishing, maintaining and improving processes and systems

Identify data sets for application of statistical techniques to analyse and interpret large complex data to uncover trends or patterns in order to locate and define new process improvement opportunities

Develop and facilitate the implementation of organisational design to ensure its effectiveness and alignment with stakeholders' priorities

Develop succession strategies for critical roles in alignment with organisation’s strategic direction and priorities

Create, organize, manage and analyze geospatial data

Establish the organisation's security vision, strategy and initiatives to ensure adequate protection of assets. This involves the planning, implementation and review of enterprise-wide security controls which includes policies, processes, physical infrastructure, software and hardware functions to govern and preserve the privacy, security and confidentiality of the organisation's information and assets

Facilitate the development of the desired organisational culture in alignment with the organisation's brand and business imperatives

Conduct activities to prepare and turn around inbound aircraft for outbound flights

Set and monitor IT infrastructure, information, digital services and associated technology. This involves developing policies and practices to govern the organisation's approach toward handling and using IT products and services in order to ensure conformance with regulations and accountability in decision making in alignment with the business strategic plans and service standards

Understand, recognise, and evaluate the set of laws, rules, systems, and processes used by the central government to mobilise revenue, allocate public funds, undertake public spending, account for funds and audit results

Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives

Establish design policies and principles covering elements of connectivity, capacity, security, access, interfacing as well as the translation of that into the specifications, outline and design of IT infrastructure within the organisation, in order to support the business requirements

Able to understand, define, and support the development of sector-specific regulatory strategies to contribute to public policies, with a focus on evolving trends in India’s regulatory environment.

Manage organisation's ability to respond to internal and external opportunities by using creativity to introduce new ideas, processes and products

Implement preventive and corrective maintenance activities of train supervisory system

Understand, examine, and forecast policy development cycles, specifically in India, to ensure alignment with government priorities.

Develop and review of standard operating procedures as well as service expectations for IT-related activities and processes. This includes the provision of clear guidelines for the organisation to carry out IT-related tasks in a manner that is effective, efficient and consistent with the IT service standards and quality standards of the organisation

Manage relevant risks arising from investment and portfolio management activities to ensure compliance to regulations, investment guidelines and enabling investment objectives to be achieved

Interpret and communicate science themes to a range of audiences, to support decision-making, while influencing policy-agendas.

Understand, propose, and oversee healthcare-specific programme evaluations, to improve health systems, programmes, and organisational performance aligned with the Indian Public Health Standards.

Develop, review, and oversee health strategy plans to monitor the progress of national health policies, schemes, and missions, while supporting key stakeholders.

Develop and apply procurement processes related to the solicitation of technology services through external providers. This includes the review of proposals, setting of vendor selection guidelines, risk assessment through appropriate audits and tests and selection of external service providers based on stipulated evaluation criteria

Support and drive policy implementation to create appropriate policy systems that align government priorities.

Identify priority areas for policy development and evaluate existing policies to determine currency and relevance before implementing policies

Understand, gather, and evaluate qualitative and quantitative evidence to conduct relevant policy analyses, to support public policy processes.

Understand, support, and evaluate project management methodologies in public healthcare projects, to eliminate bottlenecks while solving key healthcare challenges.

Initiate and drive activities to enhance customer relationships and brand loyalty for the organisation

Establish organisation-wide performance management strategies to facilitate performance management, including identification of key performance indicators and employee performance assessment

Implement preventive and corrective maintenance activities of travel information system

Develop and conduct checks and observations to assess adherence to statutory regulations and standards, thoroughness of compliance controls and monitor for irregular activities.

Implement preventive and corrective maintenance activities of trainborne Automatic Train Control equipment

Develop a robust strategy and plan for defining and managing a future-ready IT infrastructure, optimising its capacity, availability and synchronisation to enable an organisation's business operations. This involves evaluating infrastructure models and options for infrastructure components, managing infrastructure investments and facilitating the transformation toward the desired future infrastructure model

Analyse impact of evolving tax legislation on business environment

Support, streamline, and evaluate emergency risk communication strategies to communicate risk in a timely manner, while building trust amongst affected populations.

Plan, develop and roll out of an organisation-wide sustainability strategy. This includes the assessment of the organisation's utilisation and/or consumption of energy and other resources, vis-a-vis the availability and stability of supply sources and external best practices and standards in sustainability. This also includes the on-going monitoring and tracking of energy and/or resource-consumption over time, to identify impact on the organisation's internal and external environment as well as potential improvements in energy- or resource- efficiency.

Manage organisational change management systems to drive organisational success and outcomes by preparing, equipping and supporting adoption of change

Review tax risk frameworks to ensure risks are minimised and managed properly

Prepare, evaluate and administer communication strategies to inform and influence individual and community decisions that affect public health outcomes

Organise and analyse structured or unstructured data to create insights systematically

Role and Functions of Integrated Finance Division (IFD)

Identify and mitigate risks of aviation incidents and/or accidents caused by human factors

Manage activities for the disposal of food waste in aircraft and central kitchens

Understand, define, and integrate gender sensitive policies and practices into disaster risk management projects.

Understand, develop and promote public health programs and strategies to educate and influence beliefs, practices and norms of school systems and local communities to ensure children and young people have access to safe, inclusive and health-promoting learning environments.

Understand and describe the impact of climate change on human health, to enhance climate resilience, adaptation, and mitigation efforts.

Develop a framework to manage and mitigate service challenges and feedback from customers

Understand, describe, and promote integration of gender-based violence (G-BV) principles within development projects, with a special focus on violence against women and girls (VAWG).

Plan and design climate change mitigation policy instruments (voluntary, regulatory, and market-based), geared towards climate-compatible development.

Manage organisation’s ability to respond to internal and external opportunities by using creativity to introduce new ideas, processes and products

Build consensus, maintain the best interests of the organisation and utilise knowledge of conflict management techniques to diffuse tensions and achieve resolutions effectively

Implement preventive and corrective maintenance activities of multi-function vehicle

Ability to plan, organise and monitor work with effective utilisation of resources such as time, money, and people

Implement preventive and corrective maintenance activities of network systems

Identify and scope business requirements and priorities of the internal organisation and/or customer’s organisation, through rigorous information gathering and analyses as well as clarification of the solutions, initiatives and programmes to enable effective delivery. This also involves the development of a compelling and defensible business case and the articulation of the potential impact of the solution to the business

Plan, coordinate and perform inspection of rail tracks through on-site patrols

Evaluate latest available technologies to integrate into existing operations so as to improve customer service, reduce costs and streamline supply chains

Preparing organisational budgets to support short and long-term business plans through forecasting, allocation and financial policy setting

Develop a framework to manage and mitigate service challenges and feedback from customers

Develop knowledge, skills and abilities of self or employees to support the capability development needs of the organisation

Apply and integrate evaluated technologies into the organisation’s operations or processes to achieve the desired outcomes

Conduct market research to identify opportunities for enhancing product suites, services and revenue opportunities for the organisation

Utilise the Airport Collaborative Decision Making (A-CDM) model to enhance airport operations and optimise the capacity of runways, terminals, gates and airspace

Assess investments based on alignment with strategies, affordability, acceptable returns and prioritisation of options

Implement preventive and corrective maintenance activities of rail track

Create value and differentiation through new and improved processes, products and/or services

Plan short-term and long-term goals with specific technology solutions to help meet those goals in order to make capital out of future market needs

Ability to identify the stakeholders and influencers, seek their views and concerns through formal and informal channels. Build consensus through dialogue, persuasion, reconciliation of diverse views/interests and trusting relationships.

Makes timely decisions that take into account relevant facts, tasks, goals, constraints, risks and conflicting points of view.

Delegates responsibility with the appropriate level of autonomy so that others are free to innovate and take the lead.

High drive for achieving targets and competing against a standard of excellence.

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices

Compare organisational performance to other organisations and industries

Drive a learning and development culture with strategies to build the organisation's workforce capability

Drive learning delivery activities to facilitate learning experiences, knowledge transfer and skills application

Identifies one’s own emotional triggers and controls one’s emotional responses. Maintains a sense of professionalism and emotional restraint when provoked, faced with hostility or working under increased stress. It includes resilience and stamina despite prolonged adversities.

Identify, source and interpret information from various sources to obtain deep understanding of specific field or area to identify patterns, uncover insights, integrate findings into recommendations and/or guide decision-making

Establish change management strategies and policies to plan and facilitate the transition of employees, resources, business processes and operations to a desired end state in a manner that is seamless, sustainable and aligned with business objectives

Anticipate customer needs and provide quality customer services as ambassadors of the airports

Plan, access, deliver, and monitor climate finance at the national level to reduce climate risks and contribute to sustainable development goals.

Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders

Analyse the financial statements and data to provide insights about the financial performance and position of the organisation over time

Understanding a situation by breaking it into smaller parts, organising information systematically, and setting priorities

Analyse research data, interpret results generated and link them to the research question or related findings in scientific literature to derive new insights

Identifies, drives, plans, and analyses scenarios as a matrix of uncertainties and complexities, using strategic management tools.

Ensure healthy finance to aid business growth and operations

Genuinely believes in others’ capabilities to develop and takes personal responsibility for their development. Creates a positive environment for learning and provides developmental opportunities for individuals and teams.

Plan detailed team/department level activities aligning to the organisation's long term goals

Create, evaluate and communicate health promotion programs and strategies designed to enable people to increase control over and to improve, their health knowledge, attitudes, skills to reach a state of complete physical, mental and social well-being

Implement preventive and corrective maintenance activities of low voltage power systems

Analyse financial statements in accordance with the applicable frameworks

Understand, assess and design property and infrastructure plans in order to meet national and international infrastructure development goals, and contribute to public welfare

Conduct post-flight analysis to develop optimal flight performance parameters

Prepare general-purpose financial statements and disclosure notes in accordance with applicable financial reporting framework

Working together as a unit for the common goal. Building teams through mutual trust, respect and cooperation.

Oversee and manage centre operations to drive operational excellence

An underlying curiosity to know more about things, people, or issues. This includes ‘digging’ for exact information and keeping up-to-date with relevant knowledge.

Establish and implement learning and development programmes and channels to facilitate employees' growth and capability building

Keen to learn new things and development which improves our skills and knowledge in day to day work.

Plan and manage the work spaces to encourage collaboration and build organisation culture

Assess overall learning experiences to measure effectiveness and drive excellence across all learning activities

Maintain and enhance airfield civil infrastructure to meet operational requirements of the airports

Understand, assess and analyse the quality of environmental parameters in the preparation of environmental impact assessments and develop information for reporting to national policymakers, international forums and the public

Effectively articulate, communicate and persuade the citizens to participate in and meet public policy requirements

Produce legal documents through the identification, application and presentation of relevant facts and laws to communicate specific messages in an organised and logical format

Audit airport operations to ensure alignment with world-class airport standards

Design policy responses using a range of tools, behaviours, and mechanisms, to solve policy problems.

Oversee management processes within the administrative system through the creation of an appropriate institutional framework for supporting, planning, implementing, and evaluating national plans to enable effective delivery of public services

Support, determine, and adapt resource allocation to citizen priorities using relevant tools and techniques, while ensuring there is no under-utlisation of resources.

Implement of human resource (HR) practices by integrating local and international requirements, guidelines and best practices

Understand, define, and contribute to planning and designing of energy policies to promote gender-equal impact.

Review financial statements in accordance with applicable frameworks and regulatory requirements

Understand microeconomic theory along with its applications and develop proficiency in econometric tools with the aim of designing effective policies

Plan, design, and implement policies focusing on assessing, and improving the overall public health systems

Develop and review human resource (HR) policies and procedures against organisational needs, and in compliance to legislative, ethical and regulatory standards

Assess the environmental operations and procedures (for businesses, governments, or utility companies) to ensure compliance with environmental standards and suggest corrective measures accordingly

Identify, plan and involve community engagement to implement actions/policy designed to better serve the public while making efficient use of limited public resources.

Make financial decisions based on management reports

Prepare, structure and manage human resource (HR) data and information to assist in the analyses of business and HR issues

Identify, develop, and monitor customer acquisition strategies to promote growth and convert audiences to potential customers.

Evaluate the impact of critical business functions, conduct situational analysis and formulate, review and refine business function strategies

Document, support, and apply public health ethics for decision-making processes, while prioritising the role of cultural, social, and behavioural factors associated with ethics.

Develop strategies to enhance the organisation’s service brand and value proposition

Manage, maintain and grow the sales and relationships with a specific customer or set of accounts. This includes in-depth customer engagement, relationship-building and provision of quality solutions and service to address customers' needs efficiently and generate revenue.

Identify, evaluate and present public health data to provide practical insights towards improving public health systems and supporting decision-making processes.

Design and develop competency frameworks within organisation, ensuring that human resource (HR) programmes are aligned to support their application across organisation levels and functions

Manage and administer process enforcement, analytics, and optimization of Transport Management System (TMS) for moving freight in all modes, including intermodal movements

Manage the conduct and behaviour of the employees according to the organisation's code of conduct, values, ethics and disciplinary procedures

Monitor, gather data and identify emerging technology trends, developments, products, services and techniques for integration. In addition, perform cost-benefit analysis and evaluation of their relevance, viability, sustainability and potential value add to the business.

Implement and develop Standard Operating Procedures (SOPs) and enforce compliance with SOPs

Establish quality standards and safety requirements for food and beverages served during flights

Prepare, contribute, and oversee procurement policies across their life-cycle, while identifying and solving bottlenecks through IT and other tools.

Manage and analyse customer data to foster long-term relationships with customers and drive sales growth

Develop compliance processes and audit strategy for the organisation to review adherence to statutory regulatory and standards. Assessment and enhancement of the thoroughness of compliance and/or governance processes and organisation's internal controls to align with changing compliance standards. This also includes the actual conduct and/or performance of audit activities

Manage stakeholder expectations and needs by aligning those with requirements and objectives of the organisation. This involves planning of actions to effectively communicate with, negotiate with and influence stakeholders

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices

Formulate rail operations strategies built on rail systems fundamentals, principles and knowledge to drive enhancement of service operations and performance excellence

Develop, enforce, implement and practice regulatory compliance activities to ensure compliance to legislative and regulatory requirements

Develop, implement and monitor practice of clear quality expectations and standards aligned to the organisation's values and business objectives

Comply with policies, procedures, and external regulations

Develop and disseminate corporate security policies, frameworks and guidelines to ensure that day-to-day business operations guard or are well protected against risks, threats and vulnerabilities

Provide advice to business and management stakeholders on regulatory compliance and legal matters related to support business decision making

Ability to engage, energise and enable the team to excel.

Consistently behaves in an open, fair, and transparent manner; honours one’s commitments; and works to uphold the Public Service Values.

Manage, review and administer proposed wealth planning tools and/or structures, in accordance with the organisation's policies and procedures and wealth planning laws and regulations

Perform planning, organisation, monitoring and control of all aspects of an IT programme and the strategic utilisation of resources to achieve the objectives within the agreed timelines, costs and performance expectations. In addition, the identification, coordination and management of project interdependencies, ensuring alignment with and achievement of business objectives

Develop and implement risk management plans to support the continuity of business operations and services

Manage organisation’s short-term and long-term financial needs. This involves reviewing organisation’s financial risk position and refining the finance and financial risk philosophy of the organisation.

Apply quality standards to review performance through the planning and conduct of quality assurance audits to ensure that quality expectations are upheld. This includes the analysis of quality audit results and setting of follow-up actions to improve or enhance the quality of products, services or processes

Identify priority areas for policy development and evaluate existing policies to determine currency and relevance before implementing policies

Formulate research questions and hypotheses, identify qualitative data sources for analysis of securities and provide investment recommendations based on analysis

Analyse and develop tender requirements to define engineering contract structures, terms and financials

Effectively build, engage, sustain, and manage relationships with stakeholders to ensure successful outcomes for short-term and long-term objectives.

Support, prepare, forecast, and manage the budget for a specific organisation, period of time and/or project, in order to create a financial plan.

Understand, maintain, and handle the administrative functions of a project to deliver a successful outcome.

Identify, allocate, and manage resources for public health projects, policies, and schemes, to ensure health outcomes are achieved in a timely manner.

Implement workplace learning delivery approaches and solutions to drive performance improvement

Maximise cost efficiency of organisational operations through financial planning, budget management and optimisation of operations

Design and execute safety and security policies to promote safe working environments for engineering projects

Having an underlying drive to being thorough and meticulous and to comply with procedures, rules, guidelines, and standards. Digs deeper and strives to reduce uncertainties and errors.

Read, interpret, and evaluate budget documents to understand and evaluate the underlying intent of a budgetary policy.

Manage and execute documentation processes to facilitate the import and export of air cargo shipments

Foster strong ethical standards and resolve ethical conflicts in accordance with the relevant principles and processes

Integrate new and emerging technology products, services and developments to enhance human resource (HR) operations and service delivery

Takes ownership for outcomes (successes or failures) while addressing performance issues fairly and promptly.

Develop and assess project resource plans to ensure optimal resource utilisation.

Establish strategies, policies and principles aligned to business objectives and leverage on organisational culture to enhance integration and maximisation of employee contributions

Implement and integrate learning technology to facilitate learning experiences

Passion for serving people with special care for the marginalized and disadvantaged. Being approachable, welcoming, caring and rising above all biases while interacting with people. Understands the needs of the people and constantly strive to improve the services.

Execute projects by managing stakeholder engagement, resources, budgets and resolving problems

Ability to understand the dynamic internal and external environment and its impact. Responds to the opportunities and challenges for the betterment of the society.

Establish strategies and operating principles to consistently meet and manage customer's expectations in order to support business requirements

Manage rail operations and control to achieve and enhance rail service continuity and reliability

Understanding of the organisation’s mandate, structure, policies, processes, norms and its interface with other organisations. It also includes an understanding of the organisation’s informal structures, power dynamics, and constraints.

Discuss, investigate and designs inquiry-based learning through 5E learning cycle to induce critical high-level conceptual thinking capacity in students.

Implement contemporary techniques, dynamic visual displays with illustrative and interactive graphics to present patterns, trends, analytical insights from data or new concepts in a strategic manner for the intended audience

Establish profitable flight networks for airlines through optimising airline fleet deployment, adjusting frequency of schedules and identifying optimal departure and arrival times

Implement preventive and corrective maintenance activities of high voltage power systems

Assess the value of data to achieve a competitive advantage and business objectives

Develop digital technology enhancement projects to support the organisational objectives

Apply systematic and objective approaches for hazard identification and risk assessment to manage workplace hazards effectively

Implement preventive and corrective maintenance of escalator and travelator

Implement preventive and corrective maintenance activities of heavy crane vehicle

Design, develop and deliver an e-learning course that matches learners’ needs by incorporating effective engagement and assessments strategies to capture the level of expertise the learner as obtained from the course.

Develop quality assurance frameworks to meet regulatory requirements

Communicate with Air Traffic Control (ATC), flight crew members and ground personnel using Crew Resource Management (CRM) techniques, conduct flight preparation activities and set up flight decks for take-off

Assess the impact of learning solutions and interventions on organisation's desired outcomes and identify ways to enhance learning effectiveness

Design learning technologies to enhance learning experience and delivery

Prepare business documentation and cash balances as well as perform payments, collections and remittances in accordance with applicable frameworks and regulatory requirements

Understanding a situation or environment by putting the pieces together and identifying patterns that may not be obviously related. Connecting the dots while resisting stereotyping.

Evaluate the digital technology environment and the impact of digital technology development

Manage engineering projects and work areas by setting objectives, project plans, methodologies and timelines to ensure successful outcomes

Contributing more than what is expected in the job, refusing to give up when faced with challenges, and finding or creating new opportunities.

Assess the impact of learning solutions and interventions on organisation's desired outcomes and identify ways to enhance learning effectiveness

Establish organisation-wide performance management strategies to facilitate performance management, including identification of key performance indicators and employee performance assessment

Manage communications with the media and/or relevant stakeholders during crises to maintain a positive image of the organisation

Communicate the research findings effectively to the relevant audiences using communication methods in accordance to established standards in the scientific community

Collect human resource (HR) data from employees for the purpose of generating business and HR insights

Implement preventive and corrective maintenance activities of emergency and security communication systems

Build a culture of strong leadership and drive initiatives to facilitate the development of leadership capabilities in the organisation

Plan and implement strategies to build and manage constructive and positive relationships with stakeholders

Develop, implement and practice guidelines, laws, and regulations across the organisation for the handling of data at various stages in its lifecycle as well as the provision of advice on proper data handling and resolution of data breaches

Implement preventive and corrective maintenance activities of locomotive

Manage multiple projects within the organisation to identify efficiencies of common policies, procedures and practices

Plan and manage all aspects of a project, including allocation of people resources, budget and time management, stakeholder engagement and problem resolution

Develop and implement product marketing strategies by leading sales data collection, segmentation, market research, product marketing idea development and optimisation. Implement product marketing strategies and recommend changes based on desired product and/or corporate positioning and branding

Prepare business documentation and cash balances

Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders

Implement preventive and corrective maintenance activities of communication backbone system

Integrate technologies into business operations of the organisation to optimise efficiency and effectiveness of processes

Implement preventive and corrective maintenance activities of communication auxiliary systems

Implement preventive and corrective maintenance activities of communication power system

Initiate and facilitate organisational changes and business transformation initiatives

Manage and administer process enforcement, analytics, and optimization of Transport Management System (TMS) for moving freight in all modes, including intermodal movements

Develop organisational strategic plans and provide directions to the organisation

Document, evaluate, and develop public health policies for population health and well-being, taking into account the differing interests of stakeholders.

Manage stakeholder expectations to ensure continuous levels of engagement by identifying and addressing needs, setting service standards and resolving issues in accordance with organisational procedures

Knowledge and practiced ability to draft a communication in line with proposed decision, with correct form, right addressee and signatory, without making any noise whatsoever.

Unfettered Knowledge of procedure to handle every types of court matters from Secretariat side and practiced ability to pass on zero error document to Law Officers

Role & Functions and in Public Procurement of Works

Role & Functions and in Public Procurement of Services

Role & Functions in Public Procurement through GeM

Ensuring compliance to procedures, rules & guidelines and delivering work that is thorough, meticulous and devoid of errors.

Creates a positive environment for learning and hones others' ability to perform and contribute to the nation by providing learning through formal & informal channels.

Flexibility & adaptability to change in order to successfully implement new initiatives and deliver quality results. Have a positive outlook towards change

Must be able to exchange information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.

Understanding a situation or environment by putting the pieces together and identifying patterns that may not be obviously related. Connecting the dots while resisting stereotyping.

Encouraging creative tension & differences in perspectives while minimizing the negative aspects of conflict. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.

Passion for serving people with special care for the marginalised and disadvantaged. Being approachable, welcoming, caring and rising above bias while interacting with people. Aligns public needs with organizational objectives and takes into account impact on citizens before taking any decision.

Takes well informed & timely decisions taking into account the relevant facts, data, risks and differing points of view.

Assigning responsibilities and authority to the right employees taking their skill, interests and development into account. Following up on assigned tasks and providing guidance as and when needed.

High Drive for achieving targets and competing against a standard of excellence.

Understands and keeps up-to-date on local, national, and international policies and trends

Exceeding expectations while performing duties. Refusing to give up in the face of adversities. Remaining optimistic & persistent under pressure and bouncing ack quickly from any setbacks or failures.

Proposes new ideas & provides fresh insights into situations; diverges from conventional methods; aims to design and implement new or cutting edge programs/processes.

Ability to engage, energise, and enable the team to excel.

Working collaboratively, sharing information when required and building supportive, trusting and professional relationships with stakeholders and a wide range of people within and outside the Civil Service.

Ability to plan, organise and monitor work with effective utilisation of resources such as time, money, and people.

Understanding a situation by breaking it into small parts, organising information systematically and setting priorities.

Resourcefulness is figuring out how to get over, around, or through barriers to success, and then doing it.

An underlying curiosity to know more about things, people, or issue. This includes “digging” for exact information and keeping up-to-date with relevant knowledge.

Identifies one’s own emotional triggers and controls one’s emotional responses. Maintains sense of professionalism and emotional restraint when provoked, faced with hostility or working under increased stress. It includes resilience and stamina despite prolonged adversities

Belief in own capability to accomplish a task and being able to express confidence in dealing with challenging circumstances without being arrogant or boastful.

Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.

The administration and enforcement of compliance of secretarial work in compliance with the updated manual of office procedures (CSMOP) towards effective and efficient administration

Developing procedures, processes, and systems for effective publication of information in order to ensure smooth operation of parliamentary proceedings.

Understanding and practice of drafting an appropriate written communication by analysing a note, in order to move a proposal forward for decision making based on available evidence, established rules and precedents.

Organize, analyse, and share knowledge in a way that is easy for employees to access in order to improve performance, anticipate risks, and cultivate a collaborative culture.

Ensure compliance with policy and procedures, and provide reasonable assistance to those who seek information. Demonstrates knowledge, applies, and guides others on RTI matters to maintain procedural compliance,

Policy implementation, identify areas for policy development as per present requirements, evaluate existing policies to determine their credibility and relevance.

Planning, developing, administering, and monitoring central government projects, ensuring that they are implemented on time and that potential risks are mitigated.

Demonstrate and apply knowledge, and guide others on vigilance matters to maintain procedural compliance, identify malpractice / corruption prone spots, and adhere to established systems and procedures related to vigilance.

Demonstrate the ability to coordinate, collaborate and engage with multiple stakeholders in the Ministerial, Departmental and Organizational ecosystem for enhancing effectiveness, efficiency, flexibility, equity, overcome institutional constraints and gain general acceptance of stakeholders.

Embed good health, safety and wellbeing effectively in workplace to ensure alignment with the needs of employers, as well as comply with national and international standards and policies on workplace safety and health.

Preparation, forecast, and manage the budget for a specific organisation, period of time and/or project, in order to create a financial plan aligned to the performance objectives of the Ministry, Department or an Organization.

Establish mechanisms in the Department / Organization to maximise efficiency of operations of processes and drive agility.

Recognises and leverages the need for innovations that will systematically enhance public service delivery, by converting challenges into opportunities for change.

Identify, evaluate and manage risks by developing and implementing risk management strategies, frameworks, policies, procedures and practices.

Gather information and undertake qualitative and quantitative assessments in order to determine the progress of a project or a set of activities towards pre-specified goals and objectives, and to highlight any positive or adverse impact which can hamper the slated goals.

Understand the impact of departmental strategies on the environment and undertake actions to enhance the sustainability of strategies, action plans, policies and associated schemes.

Demonstrate the ability to utilize tools and techniques within the department / organization for protecting information against potential risks and adopting strategies protecting sensitive information from unauthorized activities, including inspection, modification, recording, and any disruption or destruction.

Has the ability to identify learning and development requirements in the MDO and facilitate in capacity building at individual, division level and departmental/organizational level.

Goverment E Marketplace (GeM)

Goverment E Marketplace (GeM)

Learning about technologies pertaining to control of air, water and soil pollution, including industry specific cleaner technologies. Knowledge on the prevailing technologies for control of pollution, the operating principles, the required infrastructure, maintenance requirements and the emerging technologies including best available techniques.

Understanding the principles of resource efficiency and circular economy. Classification of wastes such as Electronic Waste, Hazardous Waste, Solid Waste, Bio Medical Waste, Plastic Waste, Construction and Demolition Waste, Waste Batteries, Waste Tyre, Solar Panels, End of Life Vehicles, etc. Approach for waste management including collection, handling, treatment, recycling, utilisation and disposal. Policies, regulations, technologies, practices, tools for environmentally sound management of wastes and use of secondary resources.

Understand basics & overview of various space technologies.

Learning about road accident and fatalities. To know about the policies of MoRTH dealing with the Road Accident and mitigation measures. Procedure for identification and rectification of Black-spot