Problem Solving

Understanding a situation by breaking it into small parts, organising information systematically and setting priorities.




Department of Personnel and Training DoPT



Collects related information from a variety of sources in order to come to a concrete conclusion

Is able to effectively sift through a large amount of information

Breaks down complex issues into smaller parts for easier analysis


Identifies the linkages between two aspects of a situation

Develops an action plan based on linkages and measures advantages/disadvantages of all possible scenarios


Collates & analyses information from multiple sources while taking a decision regarding a problem

Develops the best potential solutions and identifies risks involved


Ability to see the big picture

Communicates complex problems in a simple manner

Develops a solution that attempts to address all the issues at different levels

Generates options to address the problem in its entirety

Creates solutions that address not only immediate issues but also issues arising in the medium to long term